Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions
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Hello,I have Sonos arc with Sub gen3 and two Sonos Ones SL as surrounds. Arc is in wired connection. Everything was working fine until an electrical outage because of stormy weather. After that my Sonos Ones appear offline (most of the times the left Sonos One speaker). I’ve tried all the solutions that suggested in this forum (reboot router, unplug speakers etc.) sometimes the system was succesfully connected again but after some time the speakers go missing again.I’ve submited diagnostics from the sonos app with the number 1823992083Thank you,Andreas
I have a beam gen 1 and recently found an open box Arc for $400. I hooked it up and will have to say I am not impressed with the Arc. It didn’t have a wow facture to me. All of my TV settings are correct on my 1 Year old Sony TV. I tried trueplay but it didn’t seam to make a difference. I am debating on returning the arc and getting a mini sub for the gen 1 or returning the arc and getting a gen2. I don’t have the money to purchase a sub for the arc just to make it sound better.
I have recently bought an ARC and have it connected to an LG TV.This works fine, but when looking at the instructions to switch on Speech Enhancement. I do not get the box at the bottom of the screen to then select the Speech Enhancement option. The app is on IOS, which is 17.1.1 and the Sonos App and the Arc and sub are both at the latest versions.I can see what is playing on a PLAY 1 and open the similar box to what is being suggested here:https://support.sonos.com/en-ie/article/make-dialogue-easier-to-hear-with-speech-enhancement?language=enAny help would be appreciated.Thanks.
“Your Era 300 has been added but may not appear in the System tab. If so, unplug the power cord and plug it back in to finish set up from the System tab.” I’ve done so, and it doesn’t work. I’ve tried to factory reset several times - doesn’t help. 1 - Tried resetting2 - Tried router reboot3 - Tried clearing DHCP lease 4 - Posting in forum to check if someone can help. FYI. I moved to new home and it’s a new router with same service provider and same wifi SSID & password.
Hi all - Looking to purchase my first Sonos product and trying to decide what would be best for my living room set up used for movies and music. Room is around 20x15 but it’s an open concept to kitchen. Right now the immersive beam set (beam gen2, 2 era 100s and mini sub) vs the arc with the big sub are around the same price What would be the best bang for my buck? Thank you in advance looking forward to the discussion.
I currently have a playbar and 2 play ones set up to my tv in my living room. I will soon be fitting another tv in the kitchen and I would like a similar set up to my living room. I am going to connect both tvs via a hdmi so that they can both play the same program im sync with each other but I will also have a sly mini box set up to the kitchen tv so I can watch a different channel to the living room. The question I have is will o be able to set up a sonos system that will link to my speakers and playbar in the living room when both tvs are on the same channel but then be able to be a separate system when each tv is showing a different programme.
I just go a pair of Era 300s. I have set them up as a Stereo pair room/group. I then added them as grouped fronts to my Beam2, Ikea rears and Sub2, set up for TV. When is listen to Movies and Music from my Apple TV the combined systems works great and produces awesome Dolby Atmos audio with no discernible synch problems. The combined group works fine. However when I just want to listen to the Apple Music Radio App from Sonos the right stereo 300 keeps going off. I’ve done trouble shooting suggested by Sonos support, but the right Era 300 keeps dropping. If I set that speaker up as a solo unit the Apple radio app works fine and the lone speaker stays on and Dolby Atmos works. Is the problem due to some interference issue which I can resolve, or is there something defective with the particular speaker? Ideas, comments, or suggestions please? Armando
Hi, I have an issue with my Sonos soundbar setup.I have a 2021 Samsung AU8000 TV, Sonos Beam Gen 2 (Sonos HDMI cable) and Apple TV 4K 2022 (connected via HDMI 2.1 cable).I have just upgraded from Apple TV 4K 2017 and I started having a strange sound issue with eARC, Pass-through and Dolby Atmos enabled. The sound is distorted - high pitched and out-of-sync.If I disable any of the mentioned options, it goes back to normal. Also, this applies only to content from ATV, all internal Samsung apps sound fine.I’ve upgraded my ATV HDMI cable (no change), updated Sonos to 15.10, re-adopted my Sonos System and tried myriad different options on the TV or ATV.So in conclusion, the only change was upgrading Apple TV from 2017 to 2022 model and the issue appeared.
I have an Arc, sub gen 2 and a pair era 300’s. I found an old thread that was advising if you have an arc connected via Ethernet, the sub should not be connected Ethernet because of the 5ghz network the home theater setup creates for itself. The person in the tread had a gen 3 sub and since I have a gen 2, I was wondering if this is still the case. FYI, I also have 3 other rooms that are all wireless connections Thanks
Hi everyone,I have a problem with my Beam Gen2. I just got it 2 days ago and I’ve been trying to set it up with my LG TV but there is always some issue. It is connected through eArc HDMI port. This is present situation:PHONE: If I play music on Youtube music or Spotify (both premium versions for what it’s worth) through Sonos app it is ok.PHONE: If I use Youtube or Spotify app directly it won’t find speaker so it is not ok - sound is only on my phone.TV: If I play music through Spotify or Youtube TV app there is no sound at all. Actually there is sometimes intermittent sound for splits of second which comes and goes. So music video is there playing on my TV but sound is not there.Netflix is working fine except there is every now and then some short glitch in sound. I could live with this last thing cause I cannot be sure whether it is due to speaker or TV or Netflix or my internet connection, but the problem with TV is killing me.I’ve tried to reset (by holding that infinity button beh
Today's issue: Have a beam and 2 Ones, connected beam to router via ethernet and HDMI to arc HMDI on TV. Things tend to work BUT I have 2 issues that keep happening. 1) TV box (android box from Bell) keeps resetting and/or picture and sound stop for a second or two before coming back on OR TV box resets and produces a solid green screen and sometimes a nice bright magenta colour. 2) when listening to music via sonos app all of a sudden the sound will stop playing music and TV will start all on its own. Had Bell technican (I am in Toronto) here this am to trouble shoot new router with direct fiber connecting 1GB service and still having the issue.
I have Playbase, Sub and two Ones as rear surrounds. Surrounds are in ambient mode (not "full" which I only use for music) but for content that clearly uses cinematic surround sound, the rear Ones are overpowering, to the point of distraction. Dialog and content from the Playbase can often seem too weak in comparison.
My TV does not have toslink nor outputs, only HDMI and inputs. I used to have the AppleTV (3rdGen) connected to my PlayBar through toslink, and my AppleTV connected to my TV through HDMI, and everything worked great. I just recently purchased the AppleTV(4thGen), however it does not have a Toslink, so now I could not connect my Sonos to the system. Therefore, I purched the SonoConect to see if I could get creative and find a way to connect everything....... but I cant find a way. Please help!
Playbase TOO LOUD in surround sound setup - OVER POWERS sound on Add-on surround speakers. PLEASE HELP.
I have a Playbase and just added (2) Play 3's. The Playbase is under my TV and when sitting at center, it is 11' 3" in front of me. My (2) Play 3's are only 4' 2" behind me and spaced approx 4.5" apart. I CAN BARE EVEN HEAR the Play 3's. I went through the auto setup, then the manual setup and set the Play 3's at the furthest distance on the app even thought they are not that far away. Still no luck. I tried all the audio output options on my TV - Dolby, Bitstream, etc etc, all of them.... still no luck. No matter how loud I turn up the volume the Playbase drowns out the others. I like to hear the sounds from behind me, I wish there was an option for a rear fade or at least turn the Playbase down. OR Sonos come out with an update that re-calibrates the sound weighting on surround ... OR tweak the 10' away set up to be a louder option for the add on speakers ... I mean, c'mon .... all these options and can solve this simple issue? If i'm not missing someththing and there is no
I've connected the Beam to my Sony Bravia XBR‑55X930D TV via the HDMI 4 port (which is the one they spec for ARC), but the Sonos app says it sees no signal. So I tried the digital audio out from the Sony using the adapter Sonos includes in the box with Beam. Doing that the app says it wants me to turn on the "CEC" setting on the TV, and that it doesn't recognize my brand of TV. Anybody else have this problem?
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