Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,603 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4779 Topics

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VultureSongAvid Contributor II
asked in Home theater

pair individual era 100 with Beam gen 2 as stereo pair.

I’ve just got a Sonos Beam gen 2 and want to build surround sound with it. My first addition will be an Era 100. I know it would be ideal to add a pair but for the time being I’ll have just one. A review I read suggests an individual Era 100 can be added as a stereo pair. Is this correct? Thanks.This What Hifi review infers just one Era 100 can be added as a paired speaker to a Beam gen 2: “The Era 100 is more powerful than the Sonos One, too, and can pair with the Sonos Arc, Ray and Beam Gen 1 and Gen 2 soundbars to work as part of a home cinema set-up. You can also pair two Era 100 speakers to work as a stereo pair, though you can do this with two Sonos Ones too.”

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V
3 months ago
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eurocatContributor I
asked in Home theater

ARC with strange noise

Hello,I have the problem that my Sonos soundbar suddenly starts humming. This happens when I use it while watching TV. Is there a reason for this or should I assume that it is defective? Thank you!

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E
24 days ago
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pankaj.swamiContributor I
asked in Home theater

Arc soundbar and external headphones

I recently added the Sonos Arc soundbar to my TV. I connected via the HDMI eARC port and the sound quality is pretty good. In my previous setup, I was able to turn my Yamaha soundbar and surround system off and connect my TV to my bluetooth headphones if I was watching TV late at night to not disturb my family members. I am unable to do that anymore. My headphones still connect to the TV but the sound is always directed to the soundbar. Has anyone else experienced a similar issue? Is there a way to continue using headphones even after connecting the soundbar? I don’t want to unplug the soundbar every time I want to switch to headphones.

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P
3 months ago
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NohrmannContributor I
posted in Home theater

no sound when playing SACD

I find all this very strange. Three years ago I bought a Sony ubp-x800m2 which I connected to a Sony kd-65xh9005 TV, and further to the Sonos ARC.I was pleasantly surprised when everything worked. DVD Audio, and the SACD discs worked perfectly. But...After six months, an update came from Sony TV and voila...Everything gone.I contacted Sony. They blamed Sonos. Sonos blamed Sony.Now it has been almost three years and no one has been able to fix this. I mean, we live in 2024, we can see other galaxies via Hubble :)How difficult should it be to answer this?Hope one of the parties fixes this.If nothing else, it's a nice collection of SACDs to look at.//Nohrman

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Stanley_4
13 days ago
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SterlContributor I
posted in Home theater

Arc gen.2

Hi there. I’m just wondering, if there is any chance of Arc gen.2 are coming this year.Thx.

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Stanley_4
25 days ago
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CjacabContributor I
asked in Home theater

Where do you think I should place my sonos era 300s?

Hi everyone, I recently purchased the Sonos error 300. I have been looking and reading at a lot in the forums that are suggesting to put the rear speakers at ear level. I was hoping to save some square footage and potentially mount them higher on the rear wall about 5-6 feet from the back of my couch and invert them, but I had questions about this affecting the sound quality of the home theater.  I'll attach some photos for some advice. I did ask a Sonos tech support directly, and I save the screenshot here, but it seems that the sound quality should not be affected. Thoughts?  

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C
3 months ago
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KentheWalkerContributor I
posted in Home theater

Sonos Ones in living room hard wired on the walls…

Sonis Ones in living room hard wired on the walls are not being detected so cannot use them the Sonos Beam connected to the TV works fine for TV and for playing music. How do get the Sonis Ones working?

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N
3 months ago
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CgbaldwiContributor I
asked in Home theater

ERA 300 placment

Hi everyone, I’m just redesigning my open plan lounge and the sofa shall be in the middle. My only options to wall mount are either offset to the left and right directly behind (but this about 2.5m) or directly to the left and right of the sofa again about 2.5m or so.is there a optimal placement out of the two? I could get stands for behind the sofa but I have 3 young children and fear them knocking them over.  my worry is if they’ll be loud enough that far away? For reference I’m running an arc and 2 x sub gen 3s also

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Schlumpf
1 month ago
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sltiedemanContributor I
asked in Home theater

LG G3 not connecting with Sonos Arc

I have had a Sonos Arc and LG G3 tv for several months with no issues. This week the Arc stopped playing tv content. It seems this happened right after a tv update but I can’t say for certain. But when I try to see the tv up through Sonos app it says HDMI Arc not detected. This is extremely frustrating. I have tried factory resetting both tv and soundbar to no avail

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G
2 months ago
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FPEContributor I
asked in Home theater

Utilisation de la télécommande TV (Samsung) pour piloter le son via la barre Sonos RAY

Bonsoir,J’a acheté une barre de son RAY qui est connectée à mon téléviseur Samsung (QLED 4K) via un câble optique. Je ne parviens pas à piloter le son avec la télécommande du téléviseur.Y a t’il une solution ?Merci

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Airgetlam
3 months ago
Landru
LandruAvid Contributor I
asked in Home theater

Era 300 with playbar

Could a pair of ERA 300s be used in conjunction with the old Playbar and SL 1s plus the Sub to improve the sound in a surround sound situation but not really being part of the surround sound set up, but being set up as another room. I currently have the surroundsound set up as I described above named LivingRoom and I was thinking of adding the ERA 300s as Livingroom1.  Would this work?

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jgatie
2 months ago
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SeabrazContributor I
asked in Home theater

Sonos Beam Gen 2 will not connect to Wi-Fi

My Sonos beam lost connectivity to Wi-Fi but connects on Ethernet. I have tried to factory reset, spent hours on the phone to the support team at Sonos and my internet provider and cannot get it to connect. I also noticed slight almost unnoticeable gaps in audio at the time WI Fi dropped. The only thing I can think to do next is try to connect on someone else’s WiFi or my phone as a hot spot on 5g Any ideas gratefully received 

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S
1 month ago
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NAshmanContributor I
asked in Home theater

connection issues

I have the Arc, Sub and One SLs for surrounds, anytime I connect the sub and/or surrounds to the Arc they disappear out of the app and do not play sound or music.i have reset the router. Factory reset everything.unplugged the router unplugged everything, factory reset and turned on one at a time. Unplugged the arc, reset the router, then plugged it back in.   Nothing has fixed the issue.  What do I do now?

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N
1 day ago
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MerkbeenContributor I
asked in Home theater

Playbar "unable to connect" when TV is off

We have a surround sound set up named Livingroom  (Playbar & 2, Play:1). Until about 2 months ago, even when our TV was off we were able to connect to Livingroom, to listen to music. Now, when the TV is off, Livingroom shows "Unable to Connect" in the Sonos app so we are not able to use it just for music anymore even if we turn the TV on....it has an auto off so, eventually, Livingroom disconnects.Can this be resolved? TIA!

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M
3 months ago
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lbspotsContributor I
asked in Home theater

Sonos Beam with Samsung the Frame TV and Sonos One Speakers

I have two questions: I recently purchased a samsung the frame tv and have a Sonos beam sound bar. The sound bar is connected to the One Connect box and produces volume, but there is no way to control the volume using the Samsung remote. Can I change this?   I have two Sonos One speakers that are connected to my living room. I tried adding the beam to the same Sonos group, but I get an error that my app is not the right one. I’ve uninstalled the Sonos 1 and Sonos 2 apps about twenty times, and I cannot get the app to recognize the sonos beam at all?

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Airgetlam
28 days ago
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Murray MuzzaContributor I
asked in Home theater

Era 100 dropping out while watching tv

Hi all,I’ve just connected 2 x Era 100s to my Beam (Gen 1). (In the TV room)They work perfectly for music. When I watch a tv program, the Eras intermittently drop out. Not both at the same time though, so you get this annoying left ear, right ear thing that happens when watching a show. I experienced the same problem when I tried using my Move or Roam with the Beam. They both drop out while watching tv.I ended up putting a One in place of the Move and that solved the problem.I’ve been using a Five and a One with my Beam - and I haven’t heard a ‘drop out’ while watching TV. So I figured the power cord just made the difference. I decided that the portable speakers just don’t connect that well to the Beam for tv audio. (Never had a problem when listening to music though). So, with my new Era 100s - I didn’t think I’d have the ‘drop out’ problem as they are wired to a power source. Does anyone have advice on why the Eras would be dropping out on tv audio - but not for music?Thanks. Muz

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M
1 month ago
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Danilo112Contributor I
asked in Home theater

ray + 2 100era + mini sub

Hi, I connect 2 100era and mini sub to Ray and everything is working perfectly but if it’s connected that way I can’t control volume individually to get perfect sound where I’m sitting  i understand if I connect them individually I’m able to control volume on all 4 and I have filing that music is coming from everywhere (full room filing or whatever is called) but I don’t get filing like surround system can I make 1 group surround systems and one group to connect them separately basically if I want surround system I have to add everytime  all my era100 + mini sub to Ray and then later when I want to play music from all 4 of them I have to disconnect them from group to be able to control volume individually 

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N
3 months ago
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BrianatmerseaContributor I
asked in Home theater

Sonos beam cutting out

My Sonic Beam occasionally cuts out, I have to power off by socket and restart.

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B
1 month ago
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max70Contributor I
asked in Home theater

Sonos ARC HE-AAC low sound

good morning,I use the sonos ARC connected to a recent samsung oled tv in eARC.I have an android box and I use plex the problem is that the films which are in formats 5.1 HE-AAC the sound is very weak, I am obliged to put the volume at 60-70%, I tested with a film 5.1 AC3 I do not have problem the volume is 30-40%.I tested with another VLC application, and the problem is the same.Everything is set in passthroughthank youTranslated with DeepL.com (free version) Hello It is since the last update AAC format have a very weak sound.thank you  When I deactivate and reactivate the cec the problem is solved but comes back after reboot. Moderator edit: Combined posts

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M
3 days ago
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kha0SContributor I
asked in Home theater

Sonos Beam random disconnects

Hi. I have a Sonos Beam (1st gen I believe) with a pair of Play:1 connected to a LG C3 OLED TV used mainly for gaming (PS5).It happens almost every day, that I get a sudden screen blank, and a message that the soundbar disconnected.  I’ve collected a diagnostic: ********** Thanks in advance! Moderator edit: diagnostic recorded and removed

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Ken_Griffiths
8 days ago
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KCIContributor I
asked in Home theater

My Sonos Playbar only has a digital optical input and my TV does not have a digital optical output - only HDMI arc. How can I connect the TV to the Playbar?

My Sonos Playbar only has a digital optical input and my TV does not have a digital optical output - only HDMI arc. How can I connect the TV to the Playbar? 

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106rallye
16 days ago
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Khutch1Contributor I
asked in Home theater

Connect Beam gen 2 to Samsung Frame

I’ve been using Beam gen 1 with my Samsung Frame TV. No problems. HDMI and all other cables are in the wall.  I’m now replacing with a Beam gen 2 (so that I can use new Eras 300 set as surround).  Is there any reason the HDMI cable that I’ve been using successfully with Beam gen 1 would not work with the Beam 2?  When I connect the new Beam 2 using the existing cable, nothing works.  So I tried the HDMI cable that came with Beam 2, it works, but it will be too short to run behind with wall.Why would the HDMI cable work for Beam 1 and not Beam 2? And if I need to buy a new cable, (that’s long enough), do I just need to get HDMI 2.1 for it to work?Thanks in advance!k

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Airgetlam
1 month ago
A
AMon9595Contributor I
asked in Home theater

Arc + Sonos One x2 + Era 300 x2 + Sub

My current set up consists of a Sonos Arc + two Sonos One + Sonos sub. I’m thinking about adding two Era 300’s for the backstage, will this be overkill? And would it make sense to move the Sonos One’s to the front?

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Stanley_4
1 month ago
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rdesignContributor I
asked in Home theater

Unable to add Ray sound bar

I am unable to add my Ray sound bar to my System; my two One SL speakers are still working fine over WiFi.I bought all three back in December 2022 and everything was working fine until a few weeks ago, when the Ray no longer appeared in the Sonos app (iOS). It was still working as a sound bar for my TV, but I couldn’t control it with my Sonos app. I can see and control the One SL speakers with the Sonos app, but the Ray will not complete registration and cannot be added to my system. I have done the factory-reset process on the Ray about 7 times, using the Sonos app on my iPhone.  It goes through the ‘Add Speaker or Component’ process until it gets to the end where it wants to register the Ray to my System and it says “There was a problem adding your Ray to your system. Try again later.” I click Done and under my System it shows the Ray, but with an exclamation point and directing me to Fix It. When I try to fix it as directed, it gives me the same “There was a problem adding your Ray”

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R
17 hours ago
RangerDog
RangerDogAvid Contributor III
asked in Home theater

TV Autoplay & Ungroup on Autoplay check boxes

New to Sonos. I have a 5.1 setup for my TV and also listen to music in the "TV Room." Everythings seems to be working correctly with my Playbar, Sub and two Play:1 speakers. Just one questions I haven't found directly answered on the forum or in support: There are two check boxes in the controller app room settings: TV Autopay Ungroup on Autoplay Can someone explain in clear English what those boxes do and why I would want to check/uncheck one, the other or both? Thank you!

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E
6 years ago
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