Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions
- 3,879 Topics
- 21,087 Replies
Hey GuysI recently bought the FeinTech VAX04101 bridge to connect my ATV to the Sonos Arc to enjoy Dolby Atmos. Now the problem is, after starting a movie it plays the sound for around 30 seconds. After this time the movie continue to play but without sound. I tried this on AppleTV, Netflix, Disney+ and Apple Music. The funny thing is, its just when the playback is set to Atmos. When its e.g. PCM 5.1 there is no problem with the playback. I already reset my whole Sonos system and also my ATV. I already changed all HDMI cables with new ones but still no effect on it. Somebody has maybe any advice what i could do or check? My setup: LG HU85LS Beamer (only ARC HDMI supported) , Apple TV, Feintech VAX04101, Sonos Arc, 2x Sonos ONE SL and a Sonos Sub.
I have Playbase, Sub and two Ones as rear surrounds. Surrounds are in ambient mode (not "full" which I only use for music) but for content that clearly uses cinematic surround sound, the rear Ones are overpowering, to the point of distraction. Dialog and content from the Playbase can often seem too weak in comparison.
Hi all DIY is not my thing, so might just get a handyman. But before I do, just wondered if anyone knew which fixing method I should use for dot and dab wall on a new build Taylor Wimpey home. It’s dot and dab and/or metal studs. Some YouTube vids suggest treating dab sections as solid wall and non dab sections as hollow. Does this mean I should or shouldn’t use the anchors provided in the wall mount kit? help appreciated
My TV does not have toslink nor outputs, only HDMI and inputs. I used to have the AppleTV (3rdGen) connected to my PlayBar through toslink, and my AppleTV connected to my TV through HDMI, and everything worked great. I just recently purchased the AppleTV(4thGen), however it does not have a Toslink, so now I could not connect my Sonos to the system. Therefore, I purched the SonoConect to see if I could get creative and find a way to connect everything....... but I cant find a way. Please help!
Can you please tell me if it’s possible to have your Arc connected to a network cable, whilst having your sub connected to WiFi? It appears at the moment that Arc has Wifi enabled, so that the sub can connect to it, would that be right?If the network cable is left in the Arc, will it still be a hard wired connection or WiFi? I just want the best connection for my Arc? Thanks in advance.
I have Beam connected to TV (optic audio connection). 2x SONOS-Ones paired, then can group together with Beam I can get Beam volume controlled by TV remote. However when TV off/on, TV audio only reverts to only coming from Beam. With SONOS App I have to regroup Ones to Beam. Audio also comes from TV speakers - have to effectively set up remote each time. My objective is two fold Group all speakers, hopefully giving stereo/surround effect, and allow master volume to be consistently managed by TV remote. Stream music, using Airplay at moment as I get used to setting up system, without compromising TV volume control when I switch back to TV.
Hello There Sonos Community! I am considering going all in with sonos products for my new living room, but I need to clarify a few points. Desired setup: Sonos Arc - Connected to the TV via HDMI and Connected to the network via a ethernet cable Sonos Sub (gen 3) - Connected to the network via a ethernet cable Sonos Amp + 4 in Ceiling Speakers - Connected to the network via a ethernet cable As all devices will be connected to the network via ethernet, I plan to disable wifi. My understating is that as the Arc will be connected to the TV, it will "orchestrate" the other speakers. Which means I won't need to connect the Sub nor the Amp to the TV. Is that right? Will the act be able to create a "5.1" experience (arc+sub+in celling speakers)? I wanted to use the 4 Ceiling Speakers to create an immersive TV experience, I plan on installing 2 on top of the TV and on behind the couch. But, from what I read, as this are passive speakers connected to a single amp, I would get the same sound
Ok so I just purchased the beam. Very happy with sq considering size and price. But I do have a problem. When listening to music for example you will hear the center and left side of the speaker. The right is simply non existent. Could this have to do with my asymeyric living room? Where the beam is at, on its left around 12 inch space there is a wall, but on the right side (non existent side) there is open space. Be aware I didn't true play the system yet. Waiting for lock down to end and bring a friend with iPhone. Thanks
I have a beam, sub and (2) one sl. (delivered yesterday) after many hrs finally got everything running. Today decided to move the one’s to different location in same room. Have rebooted everything several times, deleted and reinstalled app several times. Have the beam, sub and left one sl registered but cannot register the right one sl now get message “not registered”. Click the wrench icon goes to “confirm your product”. Clicked “link to my account” and says “account update complete”. Click “done” and goes back to One SL (right) not registered. Have gone thru the cycle several time with same results. I’m beginning to think buying this was not a good move.
Can we use the Sonos Arc with acoustically transparent projector screens? And how high can we go with the arc?
I have a good amount of Sonos equipment now, but I want to upgrade my Playbar to an arc and upgrade my old 1080p tv to a giant projector. Due to my fireplace setup, I need to do a motorized projector screen and need to have any soundbar/center channel behind the screen, and therefore need an acoustically transparent screen. Now, normal speakers would work great behind the screen, but will a Dolby Atmos Sonos Arc? Will that be okay? Due to the somewhat high height of the mantel (5ft high in a 9ft room), is it also okay to place the Sonos Arc up that high? Thank you all for your help. p.s. - I know there may be e-arc concerns about this setup, I’m less worried about that for now, my main concern at the moment is the acoustically transparent screen and the placement height.
Hi All, I have a setup of Sonos Arc + 2x Sonos One SL’s. Problem is that I can play music as a surround sound perfectly, but with the TV I can’t get any the sound form the One’s. Arc is connected to TV with Hdmi ARC connection and the TV (Philips 65PUS7803 65" Smart Android 4K) does support Dolby Digital Plus and I have the Dolby Digital Plus setting active. Somehow I get the sound only from the Arc while watching TV but surround sound with arc + One’s while listening music from Spotify via Sonos app. Any suggestions how to fix this to get the surround sound while watching TV?
Playbase TOO LOUD in surround sound setup - OVER POWERS sound on Add-on surround speakers. PLEASE HELP.
I have a Playbase and just added (2) Play 3's. The Playbase is under my TV and when sitting at center, it is 11' 3" in front of me. My (2) Play 3's are only 4' 2" behind me and spaced approx 4.5" apart. I CAN BARE EVEN HEAR the Play 3's. I went through the auto setup, then the manual setup and set the Play 3's at the furthest distance on the app even thought they are not that far away. Still no luck. I tried all the audio output options on my TV - Dolby, Bitstream, etc etc, all of them.... still no luck. No matter how loud I turn up the volume the Playbase drowns out the others. I like to hear the sounds from behind me, I wish there was an option for a rear fade or at least turn the Playbase down. OR Sonos come out with an update that re-calibrates the sound weighting on surround ... OR tweak the 10' away set up to be a louder option for the add on speakers ... I mean, c'mon .... all these options and can solve this simple issue? If i'm not missing someththing and there is no
First of all - I am a 10+ years die hard Sonos ambassador - I just love Sonos products in everyway.I’m also an life long enthusiast of full speaker Hi-Fi and surround sound, and have many various setups including a full speaker, amp, sub setup as well as a Sonos Playbase 5.1 setup. The Playbase is really good, but can’t really win against my full featured Hi-Fi speaker/sub setup - and its also limited by missing HDMI ARC, etc. So when the Sonos Arc was announced my hopes was high and I ordered it right away. I quickly got i running and Trueplayed it. The first movie impressions was quite okay, however not really great. But the music listening was absolutely horrible - I could not believe how bad the sound was. Even my old Play 1 would beat it any day. So I tried tuning again, etc. but nothing helped. Looking around for solutions I stumbled upon the suggestion to Trueplay with and old iPad. I had Trueplayed tuned the setup with my iPhone XS which is said to have a filter for high treble
I originally wanted to ask why i’m not seeing any sonos clients on my unifi network when i have 7 speakers around the house with only one being hardwired.. a playbar. then i found this article: https://support.sonos.com/s/article/3235?language=en_US My playbar is hardwired and everything else is not. So now my question is more about efficiency and equipment life. I have a strong wireless network and can serve all the speakers no problem entirely wirelessly. considering how much i paid for these speakers am i better off pushing the access points more? Or are these speakers expected to last the same amount of time as a quasi hardwired mesh? lastly, everything works great. sounds great. i love it. every day. i’m not really looking for trouble. but i’d rather replace an access point down the road than a playbar. Any thoughts?
I've connected the Beam to my Sony Bravia XBR‑55X930D TV via the HDMI 4 port (which is the one they spec for ARC), but the Sonos app says it sees no signal. So I tried the digital audio out from the Sony using the adapter Sonos includes in the box with Beam. Doing that the app says it wants me to turn on the "CEC" setting on the TV, and that it doesn't recognize my brand of TV. Anybody else have this problem?
Is it possible to connect my TV wirelessly to my Beam, my Beam is connected to 2 Sonos Ones also. (Technically I don’t have a TV, my Beam is connected to my laptop but don’t this it makes a difference. To connect the beam to my laptop I use the optical adapter connected to an external soundcard and into my laptop, works great but looking to take it wireless)
Hi Everyone, I own a Sonos Beam, as well as 4 additional Sonos One SL’s. I have a 900 sqft apartment, and using Spectrum internet with a download speed of 224 mpbs, upload at 10.4 mbps (if that matters). When I have the speakers on all at once, when changing songs or hitting next, some speakers cut out for about 30 seconds before coming back on. At first I thought this was a Spotify issue so I signed up for Apple Music to test my theory, and it seems to be the same case. Does anyone else experience this issue? If so, what has helped you?
I’ve recently upgraded to Sky Q, from Sky+ HD, and now get strange static/pulsing sounds when changing channels. Before Sky Q I had: Sky + HD → HDMI → Samsung 46F8000 → HDMI-ARC → Beam Sky box was set to send DD over HDMI. Tv passed it through HDMI-ARC to the Beam, and confirmed in the Sonos app that the Beam was receiving DD5.1 or DD2.0 when viewing HD channels on the Sky box, and Stereo on SD channels. I also have and Apple TV and Samsung Blu-Ray connected via HDMI, and again DD is passed through to the Beam as expected. I did have some strange occurrences recently where the Beam seemed to switch from DD to stereo randomly on the same channel of the Sky box, but I had no way of telling which part of the chain was the issue (Sky HD box was pretty old). I’ve now swapped the Sky + HD box with a Sky Q 1TB box. So now I have: Sky Q → HDMI → Samsung 46F8000 → HDMI-ARC → Beam Sky Q is set to send DD over HDMI. The Beam shows it is receiving DD5.1 or DD2.0 as expected. However, when
I have searched and searched with no luck. I have a Hisense H7C Series 4K TV that has an Arc port, but eArc port. It’s about 3 years old. Can I get an Atmos signal through through to a Sonos Arc? I want one, but cannot determine if it will work. Also, I know I would need to get a new streaming box as the Apple TV and Amazon Fires I have connected don’t support Atmos. What do you recommend for Atmos with the Sonos Arc and this low end 4K TV (if it will even work)? Thanks for any help. I am done searching. I also called Hisense and they need the serial #, which is on the back of the TV and mounted on a wall. Not really thrilled with taking the TV down to find the serial #, so thought I’d try here. Thanks, Robert
I have an arc that is connected to the tv via the HDMI to optical adapter being used as front 3 speakers. I have an amp driving wired rear speakers. These are currently synced via the Sonos app (but I haven’t designated the amp as surround speakers). I have a quality wired sub coming back from another house soon that I want to connect to use this all together for tv and music, essentially HT setup. If I’m reading correctly I can’t use the wired connection for the sub on the amp and then use the amp in the way I’ve described without sync/ timing issues. Anyway around this or am I getting this wrong? help appreciated!
Let's talk business
Sonos is looking for engaged business owners and installers in the EU and the USA to influence Sonos’ product development.Take the survey
Take the survey and you could join the Sonos Professional Sounding Board, an exclusive online research community.
Members have the opportunity to participate in discussions, surveys, focus groups and more. You’ll be rewarded for your time and efforts with points that can be exchanged for rewards, plus you’ll have the chance to win Sonos product and swag!
Login to the community
Log in or register to reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.