Hello, I have not been able to access my favorites for a long time, the icons remain gray. while the other options do color. I have the black Sonos app. I have reinstalled the app a few times but that doesn't help. I also removed the plugs of the playbar and one so that the buffers are emptied. this doesn't help either. I have an iPhone 15 and my wife a Samsung A54. both phones same problem. the only thing that helps is resetting the app and logging in again. but that is not the intention, it just has to work well.