Question

i cant install my sonos arc


I Just bought a sonos arc and i am trying to instal it but if i want to instal it and i am by th audio pin fase the app doesn't connect to the audio pin and if i want to put in the code manualy the app kicks me out if the app. What can i do?


2 replies

Userlevel 5
Badge +7

Is this a new or a used Arc? If used, have you done a factory reset?

It a new arc

 

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