How to get Ray and Sony TV in sync

Does the Ray volume work as expected when using the Sonos app?

 I don’t have a Ray, but from what I’ve read the TV remote has to some how be paired with the Ray.  I guess that means the volume is controlled via IR.  I wonder if the Ray volume and TV volume are being changed at the same time.  Maybe somewhere in the Sony settings the optical output can be set to “Fixed”.  Then the volume would only change on the Ray.

This is all a guess on my part as I have never had any experience with the Ray.  I do know however that with any digital source I’ve ever owned I prefer disabling the digital volume control ( Digital out fixed, full volume ).  Instead I use the analog volume on the device the digital device is connected to.

I am not sure how the Ray implements volume control but, looking at the previous paragraph the Sony TV would be the digital source and the Ray would be the device that controls the volume.  So the Sony optical ( Digital ) set to fixed should stabilize volume control because the Ray is the only device controlling the volume.

Before any settings changes on the Sony TV use the Sonos app to drop the volume on the Ray.

Anyone in this community with a Ray please correct this information if I have it all wrong.

Thanks MoPac, 

Yes - Ray and TV are paired via the Sonos App. 

I agree that appears Sony volume and Ray volume both being controlled by remote. This perhaps causing the problem/confusion. I will investigate whether optical out on Sony can be fixed volume (or perhaps Ray needs to be fixed and rely on the volume from Sony). 

I appreciate your help - definitely a few things I can try. 

Did you manage to fix this? I have the same issue

Anyone having this problem needs to set the TV volume to Fixed.

Any advice on how you do that? Sony TV, can’t see anywhere to do that

Sony Settings... 

Display & Sound

Audio output

Headphone/Audio out

Audio out (Fixed) 

This definitely works but annoying thing is that the TV pops a message saying volume fixed. 

If your soundbar is connected via optical (eg a Ray), the TV has no idea what volume it is set to. If it is dumb enough to display a volume at all in this case (it shouldn’t even try if its speakers are disabled), it will be wrong.

If connected via CEC (eg your Arc) then the TV has the ability to know the actual volume, though many won’t display it in this case.

Thanks Richard

My Sony appears not to have that functionality! 

Whoops. Wrong answer.