Skip to main content
pkazmercyk
Avid Contributor I
June 26, 2019
Answered

How do I use TV volume to control Sonos Home Theater?

While setting up my Sonos Home Theater with Playbase, I ran into trouble turning off the TVs speakers and (I think) skipped the step where the TV's volume remote control controls the Sonos system volume. Everything else is working properly, but I can't change the Sonos system volume except with the buttons on top of the Playbase. Is there a way for me to properly use the TVs remote control volume to control the Sonos system volume without going through the whole setup process again?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
pkazmercyk
Avid Contributor I
July 5, 2019
Hi All. Thanks for the replies. I just heard back from Sony:

"The supplied remote of this model uses Bluetooth® communication and not programmable with other devices. We cannot guarantee it's operation to any third-party devices."

Paul

14 replies

Ken_Griffiths
July 5, 2019
Hi All. Thanks for the replies. I just heard back from Sony:

"The supplied remote of this model uses Bluetooth® communication and not programmable with other devices. We cannot guarantee it's operation to any third-party devices."

Paul

I noticed that your Sony reply mentions “the SUPPLIED remote” ... I would ask if they sell a remote for the TV that works via infra-red and where to buy one and how to change the TV settings to use the infra-red version. It’s unusual to have a TV that only supports Bluetooth and many manufacturers tend to offer alternatives, albeit at addition cost to their customer.
Airgetlam
July 5, 2019
Or perhaps see it multi device remote, such as the Logitech Harmony series is, would work. I happen to love my Harmonys, and they control all of my devices with a single remote. No more trying to figure out which one needs to be grabbed.
Bruce
Senior Virtuoso
July 5, 2019
Logitech have a very good web site, and you should be able to check whether your specific tv model will work with their remotes. it's probably in the Support pages.
Ryan S
Retired Sonos Staff
July 5, 2019
At least we know it wasn't something wrong or malfunctioning... As the others are suggesting, a good way to go would be to use a universal remote capable of controlling multiple devices.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.