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Contributor I
March 16, 2024
Answered

HDMI Splitter problem with Beam Gen 2

Hi. I have a not uncommon problem in that my 2nd Generation Beam and Samsung TV frequently don't want to talk to each other. The problem seems to be related to the EArc capabilities of the TV, as if I disable that, they play together nicely. As a workaround I've borrowed a 1 In / 2 Out HDMI splitter from work. My intention being to feed my media system (Vero 4k+) into the switch, with one output feeding the TV for the vision and the other the Beam. However, on trying this I get no sound at all from the beam. The app shows nothing on the beam's input (I've made sure it's an allowed format being used, deliberately dropping to 2 ch stereo for the test). Swapping the splitters 2 outputs around makes no difference. I assumed the splitter was somehow blocking the audio, but, with the splitter still in circuit feeding the tv but reconnecting the beam so it's fed as normal from the EArc/Arc output I get the media systems audio as normal from the beam. So fed straight from the splitter - no audio. Fed via the same splitter but taken from the EArc output, audio fine??? Is the Samsung modifying the audio somehow after the splitter in a way that the beam is then happy with? Confused, as usual 

Andy

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Airgetlam
AirgetlamAnswer
March 16, 2024

I’m a little confused by your post. The Beam requires ARC or eARC to work, but you’re suggesting, I think, that the Vero 4K device (media system) creates such a signal? That would be the only way the Beam would be able to play anything from an HDMI signal being generated by that device. And it seems to work when connected to the TV set (as it should, the TV set creates an ARC/eARC signal based on any HDMI input). 
 

Normally, you would need a splitter such as the HD Fury Arcana, the Feintech VAX04101k, and the OREI HDA-935, all of which can take an HDMI input and create an ARC or eARC output. You can also order from those links from the companies directly, or check your local retailers for availability. Amazon may carry some, depending on location. At this point, there may be more manufacturers, I haven’t been keeping track.

Bruce

13 replies

AndyDoAuthor
Contributor I
March 17, 2024

This makes sense. But then I read about Samsung soundbars not playing nicely with Samsung TVs. At least in that case Samsung can't throw their hands in the air and blame the other party. Will it ever get to the stage where it all just works? 

buzz
Grand Maestro
March 17, 2024

Within each manufacturer there are product “teams” that must each learn their own lessons. Communication between teams may not be very good.

AndyDoAuthor
Contributor I
March 17, 2024

Leaving the consumer to do their beta testing for them!