Hi,
My beam gen2 works fine on my Samsung tv untill I turn hdmi eARC on. When it's on I get random cut outs.
Does anyone know of a fix for this issue?
Answered
hdmi eARC
Best answer by Airgetlam
That suggests that perhaps one of the other devices you have connected has a poorly implemented CEC, which is ‘fighting’ for the audio sync portion of the network. Try removing all but one source and the Sonos to see which source is causing the dropouts and when you find it, either turn off CEC on it, or get one of those Lindy CEC adapters to put on that cable.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
That suggests that perhaps one of the other devices you have connected has a poorly implemented CEC, which is ‘fighting’ for the audio sync portion of the network. Try removing all but one source and the Sonos to see which source is causing the dropouts and when you find it, either turn off CEC on it, or get one of those Lindy CEC adapters to put on that cable.
Luckily I only have 1 other device plugged in via hdmi so that narrows it down. I'll turn off cec and see if it improves.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.