gen3 sub on my beam + ones surround setup doesnt really give much bass

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So I have a surround setup, beam, ones and a gen3 sub. I've never really been blown away by it. I like listening to bassy music that I can feel in my body. I don't really get much bass from my setup though. Even if I crank the bass in my sub to +10 it still barely goes on. This is from Spotify direct on my phone, tv Spotify app, or Spotify through the Sonos app. All the same results. The sub is working, but I have to stand over it nearly to feel a good amount of bass.

I also went to my friends house who has an arc and a sub and we turned up some music and my body was literally shaking.

I've tried all different settings in the Sonos app btw, and I don't have truplay

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Stanley_4Answer

Grand Maestro

First try a few different locations in your room for the Sub. A long extension cord makes this a lot less hassle.

If moving it does nothing submit a diagnostic and call Sonos support with the number it gives you as yoiu may have an hardware issue.

Show previous replies

J

jules5995

Lyricist II

can only see stereo pcm

while playing 5.1

Airgetlam

So, you’re not playing Dolby Digital on the TV set. It would be helpful to work on that first. Check the audio settings on the TV’s options, as well as the audio settings you’re using to send a signal to the TV set. And, to make sure what you’re ‘watching’ is actually in Dolby Digital. Some shows are not.

Bruce

J

jules5995

Lyricist II

on my samsung tv on the spdif settings it will not let me switch to dolby digital the option is there but will not let me select it

Airgetlam

That means the signal the TV is receiving is not Dolby Digital. It won’t allow you to change to something that isn’t there.

Bruce

J

jules5995

Lyricist II

the surround speakers work fine its splitting them