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Answered

fives not available to add as surroubds for Arc Ultra

  • May 30, 2026
  • 3 replies
  • 37 views

I have a new arc ultra.  I am trying to add a pair of Fives as surround speakers but they are not available when I go into the app to add surrounds.  I can see two amps that are on my system as options but the Fives are not there.  
 

The Fives are not stereo paired and I did a factory reset on them to add them back to my system.   I can see them in the list of speakers available to play music on but just not to add.  
 

anyone have any thoughts?

Best answer by Stanley_4

Arc ultra compatible surrou ds can be found here.

https://support.sonos.com/en-us/article/surround-sound-guidelines-and-limitations?product=arc-ultra

I had to swap out my old Arc's Play 1s for newer speakers, my space is limited so I went with 100s but 300s are better as you likely have the space for them.

3 replies

MoPac
Forum|alt.badge.img+19
  • Headliner III
  • May 30, 2026

Can you take a screenshot of the list of your Sonos Rooms?


Airgetlam
  • May 30, 2026

This would make sense if they were PLAY:5 gen 2s…


Stanley_4
  • Grand Maestro
  • Answer
  • May 30, 2026

Arc ultra compatible surrou ds can be found here.

https://support.sonos.com/en-us/article/surround-sound-guidelines-and-limitations?product=arc-ultra

I had to swap out my old Arc's Play 1s for newer speakers, my space is limited so I went with 100s but 300s are better as you likely have the space for them.