fives not available to add as surroubds for Arc Ultra

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I have a new arc ultra. I am trying to add a pair of Fives as surround speakers but they are not available when I go into the app to add surrounds. I can see two amps that are on my system as options but the Fives are not there.

The Fives are not stereo paired and I did a factory reset on them to add them back to my system. I can see them in the list of speakers available to play music on but just not to add.

anyone have any thoughts?

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Stanley_4Answer

Grand Maestro

Arc ultra compatible surrou ds can be found here.

https://support.sonos.com/en-us/article/surround-sound-guidelines-and-limitations?product=arc-ultra

I had to swap out my old Arc's Play 1s for newer speakers, my space is limited so I went with 100s but 300s are better as you likely have the space for them.

MoPac

Headliner III

Can you take a screenshot of the list of your Sonos Rooms?

Airgetlam

This would make sense if they were PLAY:5 gen 2s…

Bruce

Stanley_4Answer

Grand Maestro

Arc ultra compatible surrou ds can be found here.

https://support.sonos.com/en-us/article/surround-sound-guidelines-and-limitations?product=arc-ultra

I had to swap out my old Arc's Play 1s for newer speakers, my space is limited so I went with 100s but 300s are better as you likely have the space for them.

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