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Majo133
Renowned Enthusiast I
March 30, 2023

FEATURE REQUEST: Add option to enable "Center speakers" for the ERA's 300, if they are added as surrounds

  • March 30, 2023
  • 133 replies
  • 14725 views

After suggestion by @Corry P in the  Sonos Era 300 wall mount positioning post, where we discussed the issue of ERA’s 300 “center speaker” not playing at all, while added as surrounds.

I asked this:

@Corry P

 

I don’t want to “reach”, but couldn’t there be a toggle to enable the “center driver” for example only for music?

Something like the Surround Audio — Music Playback feature.

So at least in music scenarios, ERAs are not “crippled” in surround setup. Because in “stereo” standalone mode without ARC, they sound much better in my opinion.

 

Corry P replied:

Hi @Majo133 

Perhaps - I recommend you start a new topic making this point and it will be marked as a feature request. Thanks!

 

I am therefore creating this post marked as “Feature request” and i am requesting feature described below.

 

Feature to be added:

“Allow user to manually enable center speakers of the ERA’s 300, if they are added as surrounds to the ARC/BEAM + SUB setup.”

This could be added for example only for music playback, to the section “Sound” --- “Surround Audio” --- “Music Playback” as an option, so user can choose, if he wants all ERA’s 300 speakers to be enabled or not.

Even better if it would function for the rest of the content as Movies/Games, but that might be a stretch and maybe not as easy to implement.

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133 replies

Majo133
Majo133Author
Renowned Enthusiast I
April 5, 2023

Also, as others mentioned; this is not just about music but also about 5.1 content which is massive for gaming. Having directional it is a must. Many games also come with 7.1 support but using the middle driver to better transition from the side firing ones should definitely be an option for us to turn on/off as we please.

 

Come on Sonos, you can do better for a 1k usd pair of rear firing speakers…

 

Ps: To your product and Eng teams - focus on the table stakes first. Dolby Atmos may be great and what not, but most content is still encoded in 5.1/7.1 SPECIALLY for gaming. Plus, almost everyone uses your systems to listen to music and the sound bars suck at that (even the Arc). Thus the rears make a big part of it. Stereo content is here to stay, the system should be versatile and smart enough for all formats.

This is a very good point, i second this!

Yesterday, is not today.
Contributor I
April 6, 2023

I’m starting to think sonos is wanting to make people buy separate speakers from the 300s if they want to listen to music. I’m thinking about sending the 300s back. To pay this much for a set of speakers and can’t use them like you want is bs. 

Lyricist I
April 6, 2023

A few hours ago finally got to replace my OneSL surrounds with two Era300s and after setting them up together with a Beam and Submini felt like something was slightly off right away for music listening which is my main use.

Even before finding this post I noticed the 300s to be somewhat quiet in comparison to the OneSLs I had prior, so much so that I got my ear close to find out the front driver was not working.

Kept listening to some music and while Atmos music sounded nice I think it could sound better if the front drivers were not muted, normal music also sounded good but at the same time I was wanting to go back to my old setup…

Im currently using the two 300s as a stereo pair with the Submini and its so much better but still I kind of miss the surround effect my old setup gave.

Hope Sonos could enable more options for using the 300s as surrounds in a optimized way with their full capacity. 

Enthusiast II
April 6, 2023

Hello to all,

 

I got the ERA300 to up grade the 2 Surround One’s...and yes, they are great if used with Dolby Atmos movies or music...but I, also, use the HT (BE|am Gen 2+ Mi Sub) to listen to normal music and movies…

I felt a difference in worst compared to the previous System when listening to normal music...and found out , infact, that the central driver MUST be enabled or given this option.

So i will return the Era 300 at the end of the trial period if this option will not be avalaible.

In the mean time I will use the ERA 100 as rear surround speakers , has anyone found any improvements coming from the One s in the HT system sound?

Lyricist I
April 6, 2023

Totally agree! After upgrading my play ones to 300’s as surrounds the experience was really underwhelming. Especially with music but 5.1 content doesn’t sound great either. I’m considering swapping back to my play ones and returning the 300’s within the window if Sonos doesn’t fix this.

A dedicated slider or auto function, on with music when playback is set to full and on while watching non Atmos content, is a must!

I’m really hoping Sonos is taking this seriously and it would be great if they could let us know what their take is on this feature.

Lyricist I
April 6, 2023

Completely agree, I don't understand what Sonos was thinking. Personally I already had my order ready but I will stop it until I see how this issue evolves.

Contributor II
April 7, 2023

I’m so glad other people feel the same way I do. Someone else said it in this thread but the best way I can sum it up is the era 300 speakers should be smart enough to make use of most of the drivers in the speaker, no matter what content is playing. They sound great for Dolby Atmos music and movies but for everything else they’re lacking because the front firing tweeter is deactivated and the sound is primarily coming out of the outside tweeter and woofer instead of the inside drivers, pointing back to where I am sitting which is in the middle.  

AjTrek1
April 7, 2023

Not making excuses ….but I’ve got to believe that Sonos engineers are aware of the Center channel going silent in some scenarios. It could possibly be by design but Sonos isn’t going to spill the beans as to why (at least not yet).

Sometimes products are released knowing there is a potential customer feature dissatisfaction on the horizon; but move forward with the release to start recouping R&D costs. Publicly traded compnaies are always under pressure to show a respectable ROI on a product release ASAP. The intent is to address the issue via a software/firmware update. 

IF however, Sonos was not aware of the center speaker going silent and there’s no logical reason it should ...then the Sonos engineering group dropped the ball BIG TIME.

IF no explanation is given for the Era 300 center channel behavior “pro or con” it could be Sonos’ biggest launch failure. The Era 300 could be a “lame-duck” with no future; as sales could be negatively impacted just for lack of information.

IF the center channel behavior is a design flaw that can’t be fixed via an update then Sonos IMO should start a recall sooner than later to minimize brand confidence loss.

 

Together Everyone Achieves More = T.E.A.M.
Lyricist I
April 7, 2023

A few hours ago finally got to replace my OneSL surrounds with two Era300s and after setting them up together with a Beam and Submini felt like something was slightly off right away for music listening which is my main use.

Even before finding this post I noticed the 300s to be somewhat quiet in comparison to the OneSLs I had prior, so much so that I got my ear close to find out the front driver was not working.

Kept listening to some music and while Atmos music sounded nice I think it could sound better if the front drivers were not muted, normal music also sounded good but at the same time I was wanting to go back to my old setup…

Im currently using the two 300s as a stereo pair with the Submini and its so much better but still I kind of miss the surround effect my old setup gave.

Hope Sonos could enable more options for using the 300s as surrounds in a optimized way with their full capacity. 

After a full day using the 300s as a stereo pair with the Sub Mini I can tell you all the 300s are great speakers for music, they sound amazing with Atmos music, they give a great immersive effect.

As surrounds the 300s are very diluted version of themselves, no matter how you configure them. I think it may not be only the front drivers being disabled, its their whole software/config, they just do not shine.

I hope all this its not hardware related because if it was it would be a total fail on Sonos part, I keep thinking it must be a bad call or maybe a lazy focus group that was used for this as it just does not make sense to me at all.

My brother which is not big on Sonos came to help me setup the new 300s as I was giving him my not so old OneSLs and he noticed the underperforming first, its that bad.

Sorry for the lenghty post, hope Sonos is listening to us all and could fix this soon via a software update.

Ps. Although I have never based any purchase on tech influencers but with this I have come to learn to not trust them at all, they are all exaggerated and biased salesman’s.

Enthusiast II
April 7, 2023

Not only the front driver, but also right side of the right surround speaker and left side of the left surround speaker drivers when playing music.  When using Apple TV 4K to play atmos music, all five drivers are firing.  But not when using the sonos app.  Only the outermost drivers are firing.

It seems when playing non-surround music and the speakers are set to ‘full’ in the Sonos app, the front and inner tweeters aren’t firing. Definitely doesn’t sound great to me.

And in general, still not sure why the front tweeter is disabled...they would be helpful in having better sound definition in my setup. I replaced Play:3s as my surrounds and the Eras are definitely less pronounced.