Renowned Enthusiast I

FEATURE REQUEST: Add option to enable "Center speakers" for the ERA's 300, if they are added as surrounds

Forum|Forum|3 years ago
March 30, 2023
133 replies
14725 views

After suggestion by @Corry P in the Sonos Era 300 wall mount positioning post, where we discussed the issue of ERA’s 300 “center speaker” not playing at all, while added as surrounds.

I asked this:

@Corry P

I don’t want to “reach”, but couldn’t there be a toggle to enable the “center driver” for example only for music?
Something like the Surround Audio — Music Playback feature.
So at least in music scenarios, ERAs are not “crippled” in surround setup. Because in “stereo” standalone mode without ARC, they sound much better in my opinion.

Corry P replied:

Hi @Majo133
Perhaps - I recommend you start a new topic making this point and it will be marked as a feature request. Thanks!

I am therefore creating this post marked as “Feature request” and i am requesting feature described below.

Feature to be added:

“Allow user to manually enable center speakers of the ERA’s 300, if they are added as surrounds to the ARC/BEAM + SUB setup.”

This could be added for example only for music playback, to the section “Sound” --- “Surround Audio” --- “Music Playback” as an option, so user can choose, if he wants all ERA’s 300 speakers to be enabled or not.

Even better if it would function for the rest of the content as Movies/Games, but that might be a stretch and maybe not as easy to implement.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

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ProfessorPeach

Enthusiast II

There’s nothing really helpful that could be added to the thread at this point. Feature request was made and acknowledged. It’s really just people adding their voice to the request and venting at this point.

… Which is a perfectly legitimate thing to do under the circumstances.

Sure, but the whole ‘groveling shill’ comment is a bit humorous to see, looking in from the outside. Comes off as bit over the top

And you have every right to an opinion. 👍🏻

I cannot help but wonder why certain people find “grovelling” and “shill” to be so triggering, however. 😉

Finding a comment to be a bit humorous is to be triggered? 😀

I was not referring to you my friend….

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ProfessorPeach

Enthusiast II

And you have every right to an opinion. 👍🏻

I cannot help but wonder why certain people find “grovelling” and “shill” to be so triggering, however. 😉

You must be a blithering idiot if you don’t understand why someone would find the description “groveling shill” to be less than laudatory. Now remember, no getting “triggered” by anybody else’s opinion!

Please do not derail this thread. We are all friends here. 👍🏻

W

weimin108

Lyricist III

Hello, So it has been a few days and Peter Pee never replied back to me. I’m not too surprised but wanted to share the update.

Apart from this. Returns -- I was informed by customer service that we do not need the original Era 300 box when we return for refund. Just pack it well. I’m sure most of you kept the original box, I was just too excited to clean up and had high hopes in the speakers. =)

You have roughly a month to return it from when you create the RMA # with Sono’s customer service.

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ProfessorPeach

Enthusiast II

Hello, So it has been a few days and Peter Pee never replied back to me. I’m not too surprised but wanted to share the update.

Apart from this. Returns -- I was informed by customer service that we do not need the original Era 300 box when we return for refund. Just pack it well. I’m sure most of you kept the original box, I was just too excited to clean up and had high hopes in the speakers. =)

You have roughly a month to return it from when you create the RMA # with Sono’s customer service.

@weimin108 Thank you for the follow-up with us. I’m no longer surprised Peter Pee went suddenly mute either. It is more disappointing that we have silence from Sonos too—even though it is inconceivable this issue did not come up during the testing process and that complaints were entirely unforeseen (that would require incompetence on an almost epic scale). Hope your return goes smoothly for you.

melvimbe

@weimin108 Thank you for the follow-up with us. I’m no longer surprised Peter Pee went suddenly mute either. It is more disappointing that we have silence from Sonos too—even though it is inconceivable this issue did not come up during the testing process and that complaints were entirely unforeseen (that would require incompetence on an almost epic scale). Hope your return goes smoothly for you.

It’s the end of a holiday weekend, and posting vids about wireless speakers is Peter Pee’s side gig. I’m not surprised he has not responded. As for Sonos, Corry P replied just 10 hours ago, and has stated that Sonos is looking at the issue seriously. Not silent.

Danny

Corry P

Sonos Staff

Hi All

I’ve cleaned up this thread for some replies that are not aligned with our guidelines which you agreed to when you joined this community: https://en.community.sonos.com/site/terms . In particular I want you to pay attention to the following: “Stay courteous. Everyone wants to have a positive experience on The Sonos Community - so make sure that you are not detracting from anyone else’s experience.”

If you all can’t get along, I’ll close this topic for any further replies, so let’s try to get this topic back on track.

Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

D

Dan011093

Lyricist III

Hi All

I’ve cleaned up this thread for some replies that are not aligned with our guidelines which you agreed to when you joined this community: https://en.community.sonos.com/site/terms . In particular I want you to pay attention to the following: “Stay courteous. Everyone wants to have a positive experience on The Sonos Community - so make sure that you are not detracting from anyone else’s experience.”

If you all can’t get along, I’ll close this topic for any further replies, so let’s try to get this topic back on track.

Thank you.

Thanks Corry. Couldn't agree more.

I do happen to have a Question for you. Is just what's posted on the feature request what's being addressed or also are folks looking at the entire thread -> e.g the multiple complaints of 5.1 audio not being handed in a smarter way by the ERA 300S?

Thank you Kindly.