Answered

ERA 300 as surrounds missing front firing driver

37 replies
3583 views

I am using the Arc, 2 subs with 2 Era 300. Using Apple Music as recommended by Sonos. When playing ATMOS content I get a better special experience compared with my Sonos One’s which is expected.

Era 300 is not doing a good job in my opinion when playing stereo content and I figured out that Sonos disables the front firing driver when the Era 300 is setup as rear surround sound. Why? I pay for all speakers and have not even an option to turn the front driver on :-(. It would be better to give user an option and similar to the heigh volume adding a front volume and control the volume.

Any help is appreciated.

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Corry PAnswer

Sonos Staff

Hi @greenyneu & @Maciunio PL

I recommend you both add your voices to the main feature request thread regarding this query, if you haven’t already.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Show previous replies

MoPac

Headliner III

Hopefully when using the Arc Ultra with a Sub the crossover would be set at a lower frequency level than it would be with the Arc due to the lower frequency capability of the Arc Ultra. Don’t know how smart TruePlay is.

M

MichaelGG

Enthusiast I

Well True play didn’t seem to be taken into consideration with the era 300 and disabling the front speaker so it will be interesting to see how it plays out with arc ultra.

J

JacobW

Contributor I

In case anyone is wondering, I never received a reply from the Level II support supervisor who said they would send me a reply from the Level III support following our hour and a half conversation. I received great customer service when I made my home theater preorder, but not impressed since trying to get answers from technical support. Still on the fence about proceeding with my preorder.

MoPac

Headliner III

I did listen with my ear right against the front of a 300 surround. With the Music Playback set to Full the front driver is still disabled. I think this is how it should be. Don’t want direct sound from the surrounds. Their purpose is to make the stage larger. Quad is dead for a reason. Does anyone remember QSound? Now that was a surround stage created with two speakers. Not sure why that was not more popular.

It would be nice to have a simple way to change the 300s from surrounds to a stereo pair. Not sure Sonos will ever make that an easy process.

M

MichaelGG

Enthusiast I

Well thats the point people should have the option, some want it some don't and as for music there should be a way to enable the front speakers, it’s completely wasted on music play back.

MoPac

Headliner III

Well thats the point people should have the option, some want it some don't and as for music there should be a way to enable the front speakers, it’s completely wasted on music play back.

Yes. Forgot to state that an option to activate the front speaker would satisfy all user options. Will Sonos listen? Don’t know.

M

MichaelGG

Enthusiast I

Well thats the point people should have the option, some want it some don't and as for music there should be a way to enable the front speakers, it’s completely wasted on music play back.

Yes. Forgot to state that an option to activate the front speaker would satisfy all user options. Will Sonos listen? Don’t know.

Well they don’t seem to be listening sadly

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