Setting up Era 100 speakers as surround with Arc
setup has been running for 30 mins and still going
should it take this long ?
any remedy?
thank you
era 100 surround with Arc running for 20 mins
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Userlevel 7
Restart the app and unplug the Arc from power for about a minute and try again. Also make sure WiFi is enabled on all speakers in the Sonos app.
Will give it a try and advise thank you
Tried as u suggested - not sure how to know if wi fi is enabled on surround speakers but they did chime during initial setup so I assume they are conniectd via wi-fi
removed surrounds from room with Arc - then tried to add back
”adding back” now for 15 minutes???
Userlevel 7
When you restart the app, does it show the Era 100s connected as surrounds to the Arc?
You might also try rebooting your router and phone.
What router are you using
I exited app
went back to settings and the speakers are connected to the devices but were playing very low volume / then figured out how to increase volume
so I believe they are working properly now
thank you for your assistance
In that case, you may also find this Support link helpful…
https://support.sonos.com/en-us/article/low-audio-from-surround-speakers-when-listening-to-music
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