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frenmo
Contributor I
June 11, 2023
Answered

Dolby Atmos issues with ARC

I have a Samsung 2019 Q60 TV which has an ARC port but I am having trouble making Dolby Atmos work. 

  • Netflix: Plays Dolby Digital+ 5.1
  • Apple TV+: Plays Dolby Atmos fine
  • XBOX: Says my device is not Dolby Atmos compatible.

My advanced settings on the TV are as follows. Any idea what I am doing wrong? Sonos support blame xbox, samsung support blame sonos, xbox support blame everybody else… 

 

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GuitarSuperstarAnswer
Lead Maestro
June 11, 2023

The Xbox uses a Dolby MAT encoder which requires eARC to play Atmos audio. You either need a new TV with eARC or an eARC adapter like an HDFury Arcana.

"Receive with simplicity everything that happens to you." - Rashi
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frenmoAuthor
Contributor I
June 12, 2023

Brilliant thanks so much. So the fact that the TV is plugged into the hdmi out on the adapter is no issue and the adapter can receive the audio on that port?

GuitarSuperstar
Lead Maestro
June 12, 2023

With the Arcana connected, there will be no issue with the Arc playing the audio from the TV’s native apps.

"Receive with simplicity everything that happens to you." - Rashi
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