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NikonPhotog
Avid Contributor I
September 10, 2024
Answered

Dolby Atmos audio not playing -- but 5.1 is perfectly fine! ???

Any reason why I can only seem to get Dolby 5.1 and not Dolby Atmos? I'm pretty sure I have everything set up properly via my Sonos, Apple TV, and Samsung s95b (FYI, it did work in the past). Samsung is connected to Sonos Arc via eArc.  All my Samsung settings are set to eArc and pass-through, etc.  Apple TV is also set to Dolby Atmos, but when I play Atmos content from ATV, Netflix, Amazon, etc, no audio is heard. If I change my ATV settings back to 5.1 from Atmos, all audio is fine.  So, why would I not be getting Atmos?  What settings am I missing?  Thanks!

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NikonPhotogAnswer
Avid Contributor I
September 11, 2024

Well, the issue is fixed.  I simply unplugged my TV and HDMI cable from my Sonos Arc, waiting 1 minute, plugged both back in -- problem solved.  “CTRL-ALT-DEL” saves the day!

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NikonPhotogAuthorAnswer
Avid Contributor I
September 11, 2024

Well, the issue is fixed.  I simply unplugged my TV and HDMI cable from my Sonos Arc, waiting 1 minute, plugged both back in -- problem solved.  “CTRL-ALT-DEL” saves the day!

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