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Mr. T
Mr. TAnswer
October 29, 2023

Hi 

 

Yes I have checked its fine when I play other shows. Lupin is what I was watching. 

Hi,

When a series shows as Atmos, not every series/episode may be in Atmos.

However, I’ve tried episodes in all 3 series of Lupin and not getting Atmos either.

As Atmos is working for other shows there is nothing in your settings that you can do. The issue lies with Netflix.

 

15 replies

Lyricist III
October 28, 2023

Whats your setup?

NgoziAuthor
Contributor I
October 28, 2023

Samsung qled tv

Sonos Arc

Sub Gen 3

jgatie
October 28, 2023

Do you have a premium Netflix subscription?  Atmos is only available in their highest tier.

106rallye
October 28, 2023

How do you know you’re playing Atmos?

Dogdad
Headliner III
October 29, 2023

How do you know you’re playing Atmos?

App shows it..

 

106rallye
October 29, 2023

Yes, I know. My question was directed at @Ngozi but I maybe could have been more clear in my questioning. How does he know he should be receiving Atmos when his system is showing he doesn’t.

NgoziAuthor
Contributor I
October 29, 2023

Hello its She! And the Netflix show was in Dolby Atmos. 

Mr. T
October 29, 2023

Hello its She! And the Netflix show was in Dolby Atmos. 

Which Netflix show? Specific series and episode or movie title?

Have you played Atmos content before from Netflix without any issue?

NgoziAuthor
Contributor I
October 29, 2023

Hi 

 

Yes I have checked its fine when I play other shows. Lupin is what I was watching. 

Mr. T
Mr. TAnswer
October 29, 2023

Hi 

 

Yes I have checked its fine when I play other shows. Lupin is what I was watching. 

Hi,

When a series shows as Atmos, not every series/episode may be in Atmos.

However, I’ve tried episodes in all 3 series of Lupin and not getting Atmos either.

As Atmos is working for other shows there is nothing in your settings that you can do. The issue lies with Netflix.