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Different TruePlay Results

  • June 28, 2025
  • 5 replies
  • 122 views
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Hello, found an interesting thing today. I have an Arc Ultra with Era 300s, and a Sub Mini.

I was using TruePlay with my phone and my Surrounds were super loud. Tried multiple different times as well. I know I can reduce the volume but I believe TruePlay is suppose to be set it and forget.

Well, since I updated to the iOS 26 beta I was unable to use TruePlay on my phone so I used my daughters phone, downloaded Sonos and re-did TruePlay and it was so much better. The surrounds actually feel like they are at a reasonable level and everything feels much more balanced.

Is it normal to have such differences?

I have a 15 Pro Max and she has a 15. I love the sound so much better now.

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5 replies

AjTrek1
  • AjTrek1
  • June 28, 2025

If I understand you correctly the first few times you were using iOS 26 beta. When you switched to your daughter’s phone TurePlay worked correctly.

Sonos doesn’t support Beta’s complete for all features. Sonos will wait for the Official Release before finalizing any needed adjustments to the App. 

Together Everyone Achieves More = T.E.A.M.
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If I understand you correctly the first few times you were using iOS 26 beta. When you switched to your daughter’s phone TurePlay worked correctly.

Sonos doesn’t support Beta’s complete for all features. Sonos will wait for the Candidate Official Release before finalizing any needed adjustments to the App. 

Sorry, the iOS 26 beta wouldn't let me do it at all.

I did it with the latest 18.5. Just odd that her phone gave different and better results than mine.

AjTrek1
  • AjTrek1
  • June 28, 2025

If I understand you correctly the first few times you were using iOS 26 beta. When you switched to your daughter’s phone TurePlay worked correctly.

Sonos doesn’t support Beta’s complete for all features. Sonos will wait for the Candidate Official Release before finalizing any needed adjustments to the App. 

Sorry, the iOS 26 beta wouldn't let me do it at all.

I did it with the latest 18.5. Just odd that her phone gave different and better results than mine.

No need to be Sorry. Maybe you misunderstood my comment. Beta’s may coincide with the Sonos App basic features but not special applications such as TruePlay. So it’s not odd that your daughter’s phone running on a Sonos vetted/approved iOS version that TruePlay worked as it should. Bottom-line is not to expect all Sonos features to work on a i0S or any beta.

Together Everyone Achieves More = T.E.A.M.
B
Forum|alt.badge.img

If I understand you correctly the first few times you were using iOS 26 beta. When you switched to your daughter’s phone TurePlay worked correctly.

Sonos doesn’t support Beta’s complete for all features. Sonos will wait for the Candidate Official Release before finalizing any needed adjustments to the App. 

Sorry, the iOS 26 beta wouldn't let me do it at all.

I did it with the latest 18.5. Just odd that her phone gave different and better results than mine.

No need to be Sorry. Maybe you misunderstood my comment. Beta’s may coincide with the Sonos App basic features but not special applications such as TruePlay. So it’s not odd that your daughter’s phone running on a Sonos vetted/approved iOS version that TruePlay worked as it should. Bottom-line is not to expect all Sonos features to work on a i0S or any beta.

The loud surround issue after TruePlay was done before I updated to the beta. Maybe something changed after I updated to it but i don’t know if it would have since the TruePlay was already pre-set before I updated. You could be right though.

The beta is only relevant I guess because it forced me to use my daughter’s phone because I was unable to run it again.

Thats why it’s odd to me that her phone sounded very different than my phone (pre-beta).

I guess I’ll have to retest after iOS 26 goes live.

Mr. T
  • Mr. T
  • June 28, 2025

It’s not unheard of that a user may prefer the Trueplay result from one iOS device over another.

Only Sonos would really know if something was inherently impacting on the Trueplay calibration with your iPhone 15 Pro Max by reviewing the Trueplay data.

Some possible explanations for the difference could be due to the type of phone case between the phones if not removed, tuning with a phone case vs without case, something impacting on the mic of the phone ie. some pocket lint, different room conditions if there has been any change in furniture etc, but all things being equal other than the actual device being used, it’s hard to say what could cause the difference you are hearing.

Sonos don’t recommend a particular iOS device over another, so theoretically all Trueplay compatible devices should produce similar end results.

If you do re-tune again when iOS 26 is supported on your iPhone, make sure your daughter’s phone is handy if you still don’t like the result from your iPhone 15 Pro Max.

Airgetlam
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