I’ve finally decided to fix /address my connectivity issues with Sonos since we bought the system 2 years ago. It has become bu quest. We have the surround sound configuration (2 SonosOnes, Sub and Playbar). They are very rarely connected (fully connected). More often than not I go to the app and it says: (Playbar +Sub+?+LS) —- pick your combination for which speaker shows up as “?” The Playbar however, NEVER cuts out (so that’s good). In reviewing this community I learned a Boost would help. Connected the Boost, issue resolved (for 1 day sadly). The boost is wired to the router. Sonos support states that I should move the router closer to the Sonos speakers. Which would require rewriting to move my router downstairs. Router is upstairs In the office and Sonos surround is 1 floor down (maybe 50 feet if that). There has to be a solution to this. Maybe another Boost (to create a WiFi mesh??).
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Let me know your thoughts on the advice above.
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Hi Simon - I “think” I fixed the issue. I unplugged the Boost from my router and moved it into the living room. All speakers “popped” into active with none of them showing as “?” It has been 3 hours since I made this move and so far so good. I am actively monitoring this. If I see speakers start to drop off I will certainly reply to this thread with a diagnostic report. When last I spoke to customer support they stated the speakers had to move closer to the router. When I woke up this morning my status was:
Playbar+?+?+? … Since the move referenced above it is now: Playbar+Sub+LS+RS.
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