connecting my playbar and Sub 4

Hi jgatie

Thanks for the quick responce . That is bloody frustrating as i thought id read they worked together. 

Thanks for getting back to me ill need to sell it and buy an alternative.

Do you know if they ll talk via an ethernet cable or do i have no choice but to replace one of the items ?

No, an Ethernet cable won’t fix it.  They are simply incompatible.  

It is not documented that I have seen but I suspect the incompatibility lies at a deeper level than the Wi-Fi/ Ethernet level.

If you bought from Sonos or an approved reseller you should have a no-questions return time window. 

It’s the Gen 4 that creates the incompatibility. Get a refurbished earlier-gen if there’s anything available, or a pre-owned unit. 

Makes you wish we had a section here where we could offer swaps and sales but the rules prohibit that.

Thanks Guys

This unit was bought as New and unopened from Ebay. Ill go back to the seller to see if he can offer an alternative or pick up a later playbar. 

Thanks again for all your input as i am so ignorant in these matters !

To save future mistakes , Can anyone suggest which speakers i should by that are compatible and give me great surround sound for my sonos units and possibilty of putting my record player through it , if thats even possible ? Guessing ill need a phono amp or similar ??

Help much appreciated

Geoff

I tried to find a list of what works / won't work together in the support section, didn't find one.

Probably have to check each product's user manual to see.

https://support.sonos.com/en-gb/article/set-up-your-sonos-sub?utm_source=www-care&utm_medium=sonos-sub-4%2Fcompatible-products&utm_campaign=www-care-sonos-sub-4%2Fcompatible-productssonos-sub-4/compatible-products
 

Either a phono with a built-in preamp or an external phono-preamp is needed to start with. A Port is the dedicated external input device but several Sonos have inputs or an add-on that allows inputs to be connected. 

Start here: 

https://en.community.sonos.com/groups/using-sonos-with-a-turntable-229138

https://support.sonos.com/en-us/article/listen-to-your-turntable-on-sonos

https://support.sonos.com/en-us/article/use-line-in-on-sonos

For Era Sonos:

https://support.sonos.com/en-us/article/play-line-in-on-your-era-300

​@Geoff72 A later Sonos soundbar would work - “a later playbar” would not. There’s only one Sonos Playbar and that is shown to be incompatible with the Sub 4.