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arees0921
Avid Contributor I
March 28, 2021
Answered

Connecting Arc to Samsung F8000

I just purchased an Arc speaker and have connected it to the Samsung F8000 HDMI (ARC) port.  The TV sees that there is something connected to the port however the Sonos2 App is saying that it cannot connect the speaker to the TV.

Suggestions??

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Ken_Griffiths
Ken_GriffithsAnswer
March 28, 2021

Have you switched on Anynet+?

Glancing through your TV FAQ/Manual online, it says…

Anynet + (HDMI CEC) is activated in the factory for Samsung Soundbar and Home Cinema System. If your device is other than Samsung Soundbar or Home Cinema System, you need to make sure that the Anynet + (HDMI-CEC) function is activated on your Smart TV. 

  • For T/Q, R/Q, N/Q, and M/Q series smart TVs (from 2017)

        Home> Settings> General> External device management> Anynet + (HDMI CEC)

  • For K series Smart TV (2016)

        Home> Settings> System> Expert settings> Anynet + (HDMI-CEC)

  • For Smart TV up to the J series (2015)

        Menu> System> Anynet + (HDMI-CEC)

Hope that information may assist to get the Arc up and running with your TV.

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3 replies

GuitarSuperstar
Lead Maestro
March 28, 2021

Be sure Anynet+ (CEC) is enabled on your TV. Also try disconnecting any other device from your TV except the Arc until you are able to set it up correctly.

"Receive with simplicity everything that happens to you." - Rashi
Ken_Griffiths
Ken_GriffithsAnswer
March 28, 2021

Have you switched on Anynet+?

Glancing through your TV FAQ/Manual online, it says…

Anynet + (HDMI CEC) is activated in the factory for Samsung Soundbar and Home Cinema System. If your device is other than Samsung Soundbar or Home Cinema System, you need to make sure that the Anynet + (HDMI-CEC) function is activated on your Smart TV. 

  • For T/Q, R/Q, N/Q, and M/Q series smart TVs (from 2017)

        Home> Settings> General> External device management> Anynet + (HDMI CEC)

  • For K series Smart TV (2016)

        Home> Settings> System> Expert settings> Anynet + (HDMI-CEC)

  • For Smart TV up to the J series (2015)

        Menu> System> Anynet + (HDMI-CEC)

Hope that information may assist to get the Arc up and running with your TV.

    arees0921Author
    Avid Contributor I
    March 28, 2021

    That did it - thanks guys!

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