Connect beam with optical cable to schiit Hel2

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Hi,

I connected my sonos beam with the adapter hdmi-optical to my schiit hel2 DAC/AMP but it doesn't work, no sound come from the soundbar. I also installed the s2 software and tryed with my creative x3 and it works. Any suggestions? How can I fix it? Thanks

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Ken_GriffithsAnswer

@Cristmas,
Maybe study this link below and just see if any of the available options may apply… if none of them are open to you, then you most likely need to rethink your existing hardware in order to connect Sonos to your PC/Other devices:

Airgetlam

What kind of codec is the schiit hel2 generating?

Bruce

C

CristmasAuthor

Contributor I

What kind of codec is the schiit hel2 generating?

I don't know, no sound at all, I forgot to write the hel2 is connected to pc, and I tryed with others type c cables.

Airgetlam

Since you’re using an optical cable in the chain of connection, the maximum codec you can use is Dolby Digital. I suspect this schiit hel2 or the PC is trying to send something higher, like Dolby Digital Plus, or DTS, or Dolby Atmos. None of those can be used across the optical cable to the Sonos.

Bruce

C

CristmasAuthor

Contributor I

Since you’re using an optical cable in the chain of connection, the maximum codec you can use is Dolby Digital. I suspect this schiit hel2 or the PC is trying to send something higher, like Dolby Digital Plus, or DTS, or Dolby Atmos. None of those can be used across the optical cable to the Sonos

I have no sound only with hel2, with my creative x3 working like a charm. I don't know what to do to fix it

Airgetlam

Look at the signal type being send by the hel2. That’s where your issue is, since the creative x3 is working fine.

Bruce

C

CristmasAuthor

Contributor I

Look at the signal type being send by the hel2. That’s where your issue is, since the creative x3 is working fine.

How can I see and eventually change it?

106rallye

Is the optical connection on the hel2 an output? I only see an input mentioned here: https://www.schiit-europe.com/product/hel-high-power-gaming-and-music-dac-amp/?lang=nl

Airgetlam

And to directly answer your question, no idea. This isn’t a support forum for Schiit. You’d probably need to look at the manual to see how to identify the output, or contact their customer support.

And certainly the issue raised by @106rallye would be a concern, as well.

Bruce

C

CristmasAuthor

Contributor I

Is the optical connection on the hel2 an output? I only see an input mentioned here: https://www.schiit-europe.com/product/hel-high-power-gaming-and-music-dac-amp/?lang=nl

So it's because is an input that why I can't hear no sound? I already wrote to schiit support but not answer

106rallye

It’s a possibility, yes. You could check this - I don’t own one.