I have had some Spotify-connect issues since I replaced my old router last week. I’ve never experienced any issues previously. I can easliy use Spotify via the Sonos app however i’m not able to use Spotify directly (using my Sonos system obviously, working just fine on iPhone). What I’ve done so far:Router restart/reboot serveral times Deleting both Sonos & Spotify app Removed Spotify via the Sonos app Deleted and adding my entire Sonos system to the Sonos appWhen I plug out the powercable on my router I’m lucky to find my Sonos devices. The next day it’s all gone again What to do?? Do I really need to buy the Sonos Boost? Regards

Contributor I

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Cant use spotify connect - new router

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I have had some Spotify-connect issues since I replaced my old router last week. I’ve never experienced any issues previously. I can easliy use Spotify via the Sonos app however i’m not able to use Spotify directly (using my Sonos system obviously, working just fine on iPhone).
What I’ve done so far:

Router restart/reboot serveral times
Deleting both Sonos & Spotify app
Removed Spotify via the Sonos app
Deleted and adding my entire Sonos system to the Sonos app

When I plug out the powercable on my router I’m lucky to find my Sonos devices. The next day it’s all gone again What to do??

Do I really need to buy the Sonos Boost?

Regards

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AirgetlamAnswer

In general, when replacing a router, you should refresh the whole network, by powering down all devices and then rebooting the new router. This forces everything to get ‘new’ addresses from the new network, rather than having them hold on to addresses that were given to them by the old router.

Bruce

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Airgetlam

Yea, sorry, once the speakers are ‘seeable’ in Sonos, it means they’re properly set up, and the issue is somewhere in the Spotify software, something I just have no knowledge about. Sorry I can’t help further.

Bruce

Mr. T

I have had some Spotify-connect issues since I replaced my old router last week. I’ve never experienced any issues previously. I can easliy use Spotify via the Sonos app however i’m not able to use Spotify directly (using my Sonos system obviously, working just fine on iPhone).

Is it on your iPhone that you cannot see the Spotify connect devices? Have you tried a reboot of your iPhone?

Also, on your iPhone, check iPhone Settings > Spotify > Local Network (make sure this option is still enabled)

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