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Trending Lyricist I
November 19, 2024
Answered

Can’t get 5.1 to work on PC (Beam & Ones)

 

Hello,

I’m having some issues with my audio setup and am wondering if anybody’s able to support me. I’m not an expert but will explain the setup along with the issues I’m experiencing. Please let me know if more information is needed and I’ll answer.

I use a Sonos 5.1 surround sound system (Beam gen 2 soundbar.

My TV only has 1 HMRC ARC port. The Beam is connected to this.
A non-ARC HDMI port on my TV is then connected to this splitter as the input.

The below devices are connected to it as outputs. I can see what type of audio is being received and played on my system via the Sonos app:

Apple TV (Dolby Digital 5.1)
PS5 (Dolby Digital 5.1 )
Nintendo Switch (Stereo PCM)
Windows 11 PC (Stereo PCM)

My main priority is fixing the Windows PC to output 5.1. But it would also be nice to fix this for the Nintendo Switch. 

I’ve installed the Dolby Access app for Windows and it said Configuration Failed. Under this it says I can go to Windows’ settings > Sound > Audio Output and change the Spatial Sound of my audio output to Dolby Atmos for Home Theater and close settings. However, there are no options under Spatial Audio other than Windows Sonic for Headphones. This is the same when I use the DTS app. 

I’ve been troubleshooting this for a few hours now and haven’t been able to figure out why with my limited understanding. I’ve seen that my PC may not be able to see my audio system properly, but am confused why this is the case when my PS5 and Apple TV play 5.1 correctly. I’d really appreciate any help, thank you so much for reading…

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Ken_Griffiths
November 24, 2024

I did find this on YouTube, but it’s not something I’ve tried, personally speaking… posted for info only:

 

26 replies

Ken_Griffiths
November 24, 2024

Thanks again for the replies guys.

 

I’m finding it ridiculous that all audio plays as Stereo PCM despite telling Windows I have a 5.1 system. It knows exactly what kind of channels I use and where they’re placed. I don’t even care about Dolby Atmos - I just want some form of surround sound!

In your earlier post you mentioned the Windows PC shows these supported codecs:

- DTS Audio
- Dolby Digital Plus
- Dolby Digital

Have you tried selecting the latter ‘Dolby Digital’ (only) as the PC output - also set the TV’s HDMI-ARC digital sound out to ‘pass-through’ and see if that might solve things for you.

AmzypopAuthor
Trending Lyricist I
November 24, 2024

I didn’t know I was able to select specific sound outputs in the audio output device properties. Is that what you’re saying? I thought it was just listing what the audio output device is capable of. Just wanted to check my understanding! 

Trying to figure out how to check passthrough settings now. It’s a Sony Bravia Android TV. I saw a setting that asked for Dolby Digital or Dolby Digital Plus and the latter is selected. Saw another setting regarding compression of audio output and bitstream was an option.

 

sigh
Prodigy II
November 24, 2024

Thank you so much for the replies.

So I only have a HDMI ARC port. Does this mean I have no chance at 5.1 with my PC? Or is there some kind of converter I can use to force eARC from my ARC port?

I’ve connected my PC directly into a HDMI slot and this didn’t change anything.

Also used an older version of Dolby Access (3.14) which didn’t change anything. 

When checking my TV’s device properties in windows it shows me these supported formats:

- DTS Audio
- Dolby Digital Plus
- Dolby Digital

 

From the supported formats shown, for watching movies/tv from things like Netflix/Amazon or DVDs/bluerays with Dolby digital plus then like the Apple TV you should be able to get 5.1 if the player software supports bitstreaming.

Unfortunately Dolby are light on details about what the Dolby Atmos for Home Theatre supports or requires. I would have expected it to be able to use both DD+ over arc and uncompressed over eArc depending what the hardware supports, but it might only work with lossless over eArc, which your TV doesn’t support. My TV has eArc so unfortunately I don’t have anything I could test what my PC does via arc.

There are additional boxes you can get, such as a hdfury arcana/arcana2, which would connect between your hdmi switch and the TV. It has a separate eArc port the beam can be plugged into so audio from anything plugged into the hdmi switch isn’t limited by the TV anymore.

There are also more expensive versions like the hdfury vrroom/vrroom2 which would replace your switch with a single box that combines a 4 port hdmi switch and the arcana’s separate TV + eArc outputs.

While I haven’t personally used a hdfury style device, other forum members have them, so hopefully they will see the thread and can provide their experience with them. Someone recently posted their connection layout and was using one.

I know members of a different forum I’m on also use hdfury devices to connect soundbars to sources with eArc when the tv only has arc or doesn’t support passthrough of all the audio formats they want.

sigh
Prodigy II
November 24, 2024

Thanks again for the replies guys.

 

I’m finding it ridiculous that all audio plays as Stereo PCM despite telling Windows I have a 5.1 system. It knows exactly what kind of channels I use and where they’re placed. I don’t even care about Dolby Atmos - I just want some form of surround sound!

In your earlier post you mentioned the Windows PC shows these supported codecs:

- DTS Audio
- Dolby Digital Plus
- Dolby Digital

Have you tried selecting the latter ‘Dolby Digital’ (only) as the PC output - also set the TV’s HDMI-ARC digital sound out to ‘pass-through’ and see if that might solve things for you.

Those aren’t outputs you can select as Windows PC audio outputs. Windows only supports PCM or MS sonic/spatial audio formats for use as outputs natively. The list shows encoding formats supported that a PC can send if software can bitstream them from media or software/games encode and output the audio in one of those encoding formats. Windows itself won’t convert or output in those formats, only PCM

Dolby Access is software written by Dolby, which uses the MS spatial audio libraries to output in Atmos. With the software not enabling Atmos for Amzypop, I suspect Dolby are only supporting Dolby MAT on Windows, so adding the Atmos metadata to the Windows PCM output rather than creating a Dolby digital plus or TrueHD Atmos stream.

 

Ken_Griffiths
November 24, 2024

I did find this on YouTube, but it’s not something I’ve tried, personally speaking… posted for info only:

 

sigh
Prodigy II
November 24, 2024

I didn’t know I was able to select specific sound outputs in the audio output device properties. Is that what you’re saying? I thought it was just listing what the audio output device is capable of. Just wanted to check my understanding! 

Trying to figure out how to check passthrough settings now. It’s a Sony Bravia Android TV. I saw a setting that asked for Dolby Digital or Dolby Digital Plus and the latter is selected. Saw another setting regarding compression of audio output and bitstream was an option.

 

I have a Bravia Google TV so can check my settings tomorrow. Off the top of my head I don’t think I’ve touched the audio settings and just left them on auto.

Dolby digital plus output is the one you want selected.

Generally you want bitstream as the option for audio where it is shown. That way the TV will just send it to the beam without trying to do anything to it.

From the encoding formats you see in windows properties and with the Apple/PS5 sending Dolby Digital 5.1 to the beam, your TV settings appear correct.

I think the issue with the PC is Windows only outputs uncompressed PCM as audio, which hdmi arc only supports in stereo.

I’ll also check what format the Dolby Atmos application is sending from my PC, but from your description I suspect it is Dolby Mat, which is PCM + Metadata. As HDMI Arc only supports uncompressed stereo, that could be why the Dolby Access application doesn’t configure and setup if it needs multi channel PCM.

 

AmzypopAuthor
Trending Lyricist I
November 24, 2024

Thank you so much again, I really appreciate it. I think mirroring your TV settings would help a lot.

sorry I was wrong about Bitstream being an option. I’ve added a photo of an option of potential interest I see. 
 

 

sigh
Prodigy II
November 24, 2024

Auto 1 should work, there’s no harm trying auto 2 and switching it back if it makes no difference.

Always output in PCM means the TV would decode Dolby/DTS formats to uncompressed pcm. With only having hdmi arc it would also downmix everything to stereo.

sigh
Prodigy II
November 24, 2024

This is a summary of my TV settings and the values set. I expect yours will look very similar (apart from mine having an eArc setting)


I’m confident your pc setting are correct and you will need to add the codecs to your PC. The video ​@Ken_Griffiths provided is a reasonable overview, but I would download the unofficial drivers from https://puresoftapps.blogspot.com/2018/04/realtek-apo-driver.html rather than the YouTube presenters private version.

The Reddit htpc community maintain a wiki, which covers adding Dolby Digital for gaming and puresoftapps are the community trusted/recommended source for the driver package and supporting software.

Dolby used to provide a Dolby digital live package, which hardware manufacturers such as creative used to license for on-the-fly Dolby digital output. Like the original DTS codecs, the Dolby Digital (AC3) codec patents expired. This allowed software developers and the pc community to create and release unofficial Dolby Digital encoders without any legal risks.

Section 2 in their wiki is a link to the same puresoftapps website above.

https://r-htpc.github.io/wiki/audio#how-do-i-configure-my-htpc-to-output-sound-for-games-to-my-sound-system

Whether the Dolby Access Home Theatre would then provide Atmos on top or if it would cause too much of a delay I don’t know. 

AmzypopAuthor
Trending Lyricist I
November 24, 2024

Thank you so much for the photo. I don’t appear to have the Pass through mode option:

I’m going to follow the YouTube video now and use the drivers you’ve linked to. Thank you so much. Will report back.