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Hi all

Same issue here like described in the related topic below:

 

Any ideas how I can get an advanced replacement with a new (not refurbished) Sonos Arc? (My Sonos Arc was ordered the 10th October 2022 and was delivered yesterday the 14th)

 

Thank you in advance!

You are probably best to speak direct with Sonos Sales. Here is a link to contact them:

https://support.sonos.com/s/global-sales-help

HTH

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