Contributor I

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Bought a used playbar but it won’t show up

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I bought a used playbar and Gen 1 sub, got both to flash green, but they won’t show up when I try to find them in with the app. I even plugged an Ethernet cable into the playbar and connected it to the router. Tried rebooting. Just no luck.

If I can’t them to work I’m just going to return them.

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AjTrek1Answer

Just heard from the estate sale, and they said they’d give me a refund. I think I’d be better off exploring Sonos investing in something newer. Probably way less of a headache.

That’s a good course of acton. Estate and garage sales are iffy when it comes to electronics. Also, you never know if problems existed with gear before hand or even if the seller was the original owner.

A comparable product to the Playbar using an Optical connection is the Sonos Ray; although not as powerful. A better choice would be the Beam2 that will connect to your TV via HDMI or Optical (requires adapter). The Sonos Sub Mini would work well with either.

Click the links to view the products.

Sonos Beam2 Sonos Ray Sonos Sub Mini Optical Adapter

EDIT:

The above recommendations assume you are only wanting a Sonos soundbar and possibly a Sub. If you’re looking to move into Home Theater (HT) they will work as well. All you need do is add a pair of Era 100’s for a full blown HT system.

If you want something beyond Dolby Digital 5.1 there is the Arc Ultra that provides Dolby Atmos * or its predecessor the Arc. For those options you might want to consider a Sub 3 or Sub 4.

For the ultimate experience you have the Arc Ultra (or Arc) bonded with a Sub 3/Sub 4 and a pair of Era 300’s.

FYI, Subs and Surrounds can be added at anytime to a Sonos Soundbar.

* The Beam2 will send Dolby Atmos as well although it’s a smaller product with no upward firing drivers.

Together Everyone Achieves More = T.E.A.M.

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AjTrek1

Researched your router and it may have Band Steering enabled. That’s where the router decides which band a Wi-Fi client should use. If so it needs to be disabled.

Prior to having Sonos on your network having Band Steering enabled is typically not an issue for your cell, tablet etc. It can be for Sonos especially older products as you have.

Together Everyone Achieves More = T.E.A.M.

V

VictorsingsAuthor

Contributor I

Hmm…is it easy to disable band steering? I’m still hoping I can return the equipment and get my money back as it’s been such a hassle. But if that’s an easy fix, maybe I could see if that works.

Mr. T

Hmm…is it easy to disable band steering? I’m still hoping I can return the equipment and get my money back as it’s been such a hassle. But if that’s an easy fix, maybe I could see if that works.

Band steering would just be a router setting that can be enabled/disabled.

The Playbar can only connect to 2.4GHz as it uses it’s 5GHz radio for communicating with bonded Sub(s)/surrounds.

Although that shouldn’t have been an issue when you had the Playbar wired to your router.

Also see https://support.sonos.com/en-gb/article/supported-wifi-modes-and-security-standards-for-sonos-products

V

VictorsingsAuthor

Contributor I

Just heard from the estate sale, and they said they’d give me a refund. I think I’d be better off exploring Sonos investing in something newer. Probably way less of a headache.

AjTrek1Answer

Just heard from the estate sale, and they said they’d give me a refund. I think I’d be better off exploring Sonos investing in something newer. Probably way less of a headache.

That’s a good course of acton. Estate and garage sales are iffy when it comes to electronics. Also, you never know if problems existed with gear before hand or even if the seller was the original owner.

A comparable product to the Playbar using an Optical connection is the Sonos Ray; although not as powerful. A better choice would be the Beam2 that will connect to your TV via HDMI or Optical (requires adapter). The Sonos Sub Mini would work well with either.

Click the links to view the products.

Sonos Beam2 Sonos Ray Sonos Sub Mini Optical Adapter

EDIT:

The above recommendations assume you are only wanting a Sonos soundbar and possibly a Sub. If you’re looking to move into Home Theater (HT) they will work as well. All you need do is add a pair of Era 100’s for a full blown HT system.

If you want something beyond Dolby Digital 5.1 there is the Arc Ultra that provides Dolby Atmos * or its predecessor the Arc. For those options you might want to consider a Sub 3 or Sub 4.

For the ultimate experience you have the Arc Ultra (or Arc) bonded with a Sub 3/Sub 4 and a pair of Era 300’s.

FYI, Subs and Surrounds can be added at anytime to a Sonos Soundbar.

* The Beam2 will send Dolby Atmos as well although it’s a smaller product with no upward firing drivers.

Together Everyone Achieves More = T.E.A.M.

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