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14tod
Contributor I
September 24, 2024
Answered

Beam voice control turns on tv but not SkyQ

Lg sm98000 tv

Sky q hdmi1

Beam hdmi arc

 

Say turn off tv. All turns off

Say turn on tv. Tv turns on SkyQ stays off

 

Lg set top box setting shows on

Can't find any settings to assist 

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Schlumpf
SchlumpfAnswer
Virtuoso
September 24, 2024

@14tod 

That can’t be managed by your Sonos device. It just sends a cec command to the tv to turn it on or off. All the rest is managed by cec settings of the tv and the connected devices. There should be settings for cec behavior on both devices to setup if they are allowed to turn on/ off other devices and if they can be controlled by other devices themselves. 

Ralf
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2 replies

Schlumpf
SchlumpfAnswer
Virtuoso
September 24, 2024

@14tod 

That can’t be managed by your Sonos device. It just sends a cec command to the tv to turn it on or off. All the rest is managed by cec settings of the tv and the connected devices. There should be settings for cec behavior on both devices to setup if they are allowed to turn on/ off other devices and if they can be controlled by other devices themselves. 

Ralf
UKMedia
UKMedia
September 26, 2024

Lg sm98000 tv

Sky q hdmi1

Beam hdmi arc

 

Say turn off tv. All turns off

Say turn on tv. Tv turns on SkyQ stays off

 

Lg set top box setting shows on

Can't find any settings to assist 

As @Schlumpf has stated, this isn’t possible with the Sonos controls but I achieve this but by using a Logitech Harmony Hub - no longer sold.  You could try and buy one second hand or go for the BroadLink RM4 Pro as an alternative

Remember: Sometimes Red Wine helps :)
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