New Beam Gen 2 and Sub Gen 3 owner -- my first Sonos speakers.
My Apple TV 4K is connected to my Samsung 6100 TV via HDMI. The Beam is connected from the TV via the dedicated ARC HDMI port. HDMI-CEC protocol (Anynet+) is turned on.
I’ve confirmed through the Sonos app that when watching TV I seem to only get Stereo PCM 2.0 output, when I believe I should be getting some kind of virtualized surround output. Am I missing something? Or misunderstanding?
Is this link your TV user manual?
https://downloadcenter.samsung.com/content/UM/201511/20151111163447348/ENG-NMDVBEU-1.110.pdf
If so, from a quick glance through, perhaps try setting the audio-out to Dolby Digital Plus and switch off the TV’s in-built speakers, as it mentions this information on page 97:
‘Some digital TV programmes provide 5.1-channel Dolby audio. This TV converts Dolby audio to stereo audio so that it can play the sound through the TV’s speakers’
Under the audio settings on the Apple TV, set Change Format to ON and set the Audio Format to Dolby Digital 5.1.
Under the audio settings on the Apple TV, set Change Format to ON and set the Audio Format to Dolby Digital 5.1.
You’re a star! That solved it -- thanks so much. And now I’m TRULY impressed with how good the Beam and Sub sound together!!
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