Randomly, but more often than not, my Beam is muted when I turn on my new TCL TV. The only way to unmute it is through the Sonos app. I am connected via eARC. Once unmuted all is well.
Answered
Beam muted when TV is turned on.
Best answer by Airgetlam
If these devices are connected via HDMI ARC, the Sonos speaker is receiving a volume command from the TV. You may want to check for an update to the TV’s firmware.
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+18I have the same issue with the Arc. It’s more on the occasional side.
If these devices are connected via HDMI ARC, the Sonos speaker is receiving a volume command from the TV. You may want to check for an update to the TV’s firmware.
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