Beam muted when TV is turned on.

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Randomly, but more often than not, my Beam is muted when I turn on my new TCL TV. The only way to unmute it is through the Sonos app. I am connected via eARC. Once unmuted all is well.

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AirgetlamAnswer

If these devices are connected via HDMI ARC, the Sonos speaker is receiving a volume command from the TV. You may want to check for an update to the TV’s firmware.

Bruce

MoPac

Headliner III

I have the same issue with the Arc. It’s more on the occasional side.

AirgetlamAnswer

If these devices are connected via HDMI ARC, the Sonos speaker is receiving a volume command from the TV. You may want to check for an update to the TV’s firmware.

Bruce

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