Answered

Beam Gen2 & TV audio settings...

  • 5 September 2023
  • 3 replies
  • 818 views
M

I have my Gen 2 Beam connected to my Samsung model UN55CU7000FXZA via HDMI-eARC mode & I am wondering if some of the TV’s audio settings need to be disabled or adjusted for optimal performance?

A also have an Apple TV, as well as Netflix, Amazon, Philo & a couple other streaming services & at times have issues where you can barely hear voices clearly, but have a door open, someone set a glass down on a table or other background noises & it sounds like the volume is cranked up waaaaay too loud.

Any suggestions?

Thanks!

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Best answer by GuitarSuperstar 5 September 2023, 20:26

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3 replies

G
Userlevel 7

Set the TV to these settings:

HDMI-eARC Mode: Auto
Digital Output Audio Format: Pass-Through

 

Set the Apple TV to these audio settings:

Change Format: OFF
Dolby Atmos: ON

 

Also be sure to perform Trueplay tuning in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi
Stanley_4
Userlevel 7
Badge +22

Some of that is the producer’s choice of which channel will play the sound and how loud.

If it is bad on every thing you try then it might be a Sonos issue rather than the source.

M

Here’s what I found;

HDMI-eARC Mode: Auto - this was set to auto
Digital Output Audio Format: Pass-Through - when trying this, I get the message ‘the current audio format input cannot be passed through with an ARC connection’

 

Set the Apple TV to these audio settings:

Change Format: OFF - I’m not seeing this option
Dolby Atmos: ON - this was set to ON

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