Beam Gen 2 Cutting Out on Atmos

3 replies
375 views

Never mind, fixed it.

My Beam Gen 2 is cutting out on Atmos content on Apple+ and Disney+. TV audio is set to pass through. HDMI cable is good. 5.1 content plays with no issues.

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Sotiris C.Answer

Sonos Staff

Hello @bryantsf, welcome back!

I am glad you were able to fix the issue you were facing with the Sonos Beam (Gen 2) audio cutting out while playing Atmos content.

If you would like, please share what you did to fix the issue for anyone else that might have the same experience as you.

Thanks for the post.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.

Sotiris C.Answer

Sonos Staff

Hello @bryantsf, welcome back!

I am glad you were able to fix the issue you were facing with the Sonos Beam (Gen 2) audio cutting out while playing Atmos content.

If you would like, please share what you did to fix the issue for anyone else that might have the same experience as you.

Thanks for the post.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.

B

bryantsfAuthor

Chromatic Producer I

Unplugged the Beam (for 10 seconds), switched the TV audio out of pass though and back to pass though, and plugged Beam back in (it didn’t work). So I unplugged the Beam and TV both for 10 seconds then plugged back in and it worked perfectly.

Nothing I do is by popular demand - Steve Martin

Stanley_4

Grand Maestro

Someday everyone will read an interconnection standard and come up with designs that work together every time.

Don't hold your breath!

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