Hi all,

My setup: Beam (Gen 2 - updated to latest version) + LG OLED B7 - connection ARC.

I have this soundbar for a couple days now and there are a couple of annoying issues which maybe you guys can help out, please?

Issue 1: Volume goes up/down “too quickly” when using the TV remote - When I use the SONOS app, I can put the volume up or down 1 point at a time, this seems to be fine, but when I put the volume up or down using the TV remove then it seems like it goes up 2 or even 3 points at a time with a single press. EG: the volume is a bit low, then I press volume up just once and now it’s just a bit higher than I would like to. I actually had the opposite issue with my previous Bose soundbar 500 where I had to press the volume up 4 or 5 times for the volume to go up significantly.

Issue 2: I’m now unable to use any Bluetooth headphones with the TV as it always defaults to the SONOS Beam! I select my Bluetooth headphones, the sound connects to the headphones for a couple of seconds and it moves back to the Beam! I have tried several headphones and it happens the same. The only solution I can see is to turn off the Beam?…

Issue 3: Does the Beam not have auto volume levelling?? In youtube, I keep having to adjust the volume on different videos I watch. I understand that some videos have better quality of audio than others, but this never happened with my previous Bose soundbar 500.

Thank you for your assistance.