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ETrevino
Contributor I
November 10, 2018
Question

Beam Disconnects from TV

  • November 10, 2018
  • 11 replies
  • 14163 views
Is anyone else having an issue with their Sonos device and their TV? I have a brand new Beam and a brand new Samsung TV, and they were working perfectly for about a week, but now the TV doesn't recognize the Beam as an audio source. Honestly, I'm just trying to figure out if my issue is with the Beam or the TV. Thanks in advance.
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      Ken_Griffiths
      Ken_Griffiths
      January 12, 2019
      @Ken_Griffiths, thank you for your input.
      My Apple TV is an older version (2 or 3 I think) but I will try it once I am in front of the TV again. Cheers.      If you have any other HDMI connected devices, then don’t forget to check those too.

      In some instances a TV may also have an 'auto-detect-hdmi' feature somewhere in its settings, but I presume you will have checked for that issue. See the below links, as it used to be a problem, particularly with some Samsung and Panasonic TV's (certain models) ... I appreciate yours is an LG TV... still worth a check though.

      https://us.community.samsung.com/t5/TVs/Turn-off-auto-detect-HDMI/td-p/2578

      https://www.avforums.com/threads/auto-detection-of-hdmi-input.1233267/
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