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OPlo_70
Contributor I
November 26, 2021

Beam disappears from App after playing through Roku TV - has to be unplugged and plugged in again every time

I have a Sonos Beam that is connected to my Roku TV via Arc. I also have two Sonos SL speakers. Whenever I use the TV, which is setup to only play though the Beam, it works fine. When I then want to play music on all three speakers, the Beam disappears from the system in the app (the TV is powered down when I do this). If I unplug and plug in the Beam, it shows up without doing anything to reconnect it in the App System settings. 

This is super annoying to have to unplug and plug-in the Beam whenever I want to use it for music through the App with the other two speakers.

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OPlo_70Author
Contributor I
November 30, 2021

@GuitarSuperstar it was the Firestick. Sucks that I have to choose one or the other but thanks for the tip. Can always just plug the firestick in when I need it. 

GuitarSuperstar
Lead Maestro
November 30, 2021

@GuitarSuperstar it was the Firestick. Sucks that I have to choose one or the other but thanks for the tip. Can always just plug the firestick in when I need it. 

Have you tried turning off CEC on the Fire TV Stick? Go to Settings > Display and Audio > HDMI CEC Controls and turn it OFF.

"Receive with simplicity everything that happens to you." - Rashi
    OPlo_70Author
    Contributor I
    November 30, 2021

    @GuitarSuperstar it was the Firestick. Sucks that I have to choose one or the other but thanks for the tip. Can always just plug the firestick in when I need it. 

    Have you tried turning off CEC on the Fire TV Stick? Go to Settings > Display and Audio > HDMI CEC Controls and turn it OFF.

    Will try that next and report back. Much appreciated. 

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