Contributor I

Answered

audio dropout

7 replies
196 views

i am getting millisecond audio dropouts/disturbance when my sony x900h is on playthrough set to auto. happens with whatever i am playing. streaming or cable or 4 k player. when i turn pass through to off play perfect. no dropouts. i have a sony x900h. and attached to tv with optical cable to playbase and a sub and two ones. attached to tv thru hdmi are a apple 4k tv a optimum cable box nintendo switch and a 4k blu ray player changed optical cable and hdmi cables. please help. thank u

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4

4pawsdocAnswer

Contributor I

only happens when pass through mode on auto. otherwise no dropouts or stutter when pass through is off

G

GuitarSuperstar

Lead Maestro

What are the eARC, Digital Audio Out, and Dolby Digital Plus Output settings currently set to on the TV?

"Receive with simplicity everything that happens to you." - Rashi

4

4pawsdocAuthor

Contributor I

earc mode auto. digital audio out is auto 1. dolby digital output is dolby digital NOT dolby digital plus. a/v sync on. thank you

4

4pawsdocAuthorAnswer

Contributor I

only happens when pass through mode on auto. otherwise no dropouts or stutter when pass through is off

G

GuitarSuperstar

Lead Maestro

Try disabling the eARC setting.

"Receive with simplicity everything that happens to you." - Rashi

4

4pawsdocAuthor

Contributor I

ok. will do. let you know. thank you again

4

4pawsdocAuthor

Contributor I

i think this is helping but i have my 4k blu ray player plugged i to hdmi 3 which is the eArc port. will this affect my playback if the eArc is set to off? thanks

4

4pawsdocAuthor

Contributor I

quick update. has audio hiccups/stuttering with earc off. ugghhhh. but when i put pass through to off it is perfect

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