Arc with Play 1 surrounds

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Hi, can anyone walk me through the process of setting up my new Arc with my 2x Play 1 for surround sound? I can’t see the Arc in the s1 app and I can’t see the play 1’s in the new Sonos app.
Any help greatly appreciated, I just assumed this would all work together but it’s a bit of a mess!

thanks

Rich

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buzzAnswer

Grand Maestro

ARC is not compatible with S1. Check for compatibility because you may be able to convert your older units to S2.

buzzAnswer

Grand Maestro

ARC is not compatible with S1. Check for compatibility because you may be able to convert your older units to S2.

Airgetlam

For instance, I run PLAY:1s as surrounds for two separate Arc devices, all running S2.

Just update the two PLAY:1s to S2, and set them up in separate rooms, temporarily, then you can ‘add surrounds’ to the Arc.

Bruce

Airgetlam

Note that Sonos has said that PLAY:1s are not compatible as surrounds for the Arc Ultra. I’ve seen people being successful in that setup, and others not, it seems. I probably wouldn’t try it, as even if it works right now, there is no guarantee that it won’t stop working tomorrow. Much less hassle to use ‘approved’ speakers, while there’d be a slight pain to the wallet temporarily, there’d be no chance of them stopping working. If I were to update to the Arc Ultra. Fortunately, as I run just the Arc, I’m not worried about it.

Bruce