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Contributor I
November 7, 2024
Question

Arc Ultra + Era 100 Surrounds

Arc Ultra and Era 100’s 

 

Anyone else have this setup and noticing that the Era 100’s as rears are doing less work with the Arc Ultra when compared to the standard Arc? I’m barely noticing any audio coming from the rears even with the surround volume turned up to maximum.  I swapped my original Arc back with the Era 100 surrounds and tested the same Atmos movies on the Arc and the Arc Ultra, and there is a significant difference/reduction in the signals being sent to the Era 100’s in the rear channels with the Arc Ultra.  Increasing the “TV Level” setting for Surround Audio in the Sonos app increases the front surround volume coming from the Arc Ultra but the signals coming out of the ERA 100 rears are almost non existent. 
 

Is this behavior the result of how the Arc Ultra processes surround channels, and should be considered normal operation?

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302 replies

Stanley_4
Grand Maestro
December 8, 2025

Sadly, the forum ate a long post, no time to retype it.

Short, we liked our 300s but couldn't live with the space they took. We are quite satisfied with the 100s instead.

Contributor I
January 5, 2026

My speakers work fine (Arc Ultra + 2 Era 100). You’ll hear surround sound coming both from the rear speakers and from the soundbar — that’s how the system is designed to work. Only the effects that are meant to come from behind will be heard exclusively from the surround speakers.

If you want to increase the volume of the rear speakers, you can do it from the app by adjusting the surround settings (TV Volume up).