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Arc

  • November 29, 2023
  • 4 replies
  • 58 views

Hi, i just bought Sonos Arm and i have a sound trouble. My Sub Gen 1 seam like not working at 100%. Also, I cannot conect my two Sonos SL. My Apps didn’t find them. Can you help me? Thanks

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4 replies

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  • Senior Virtuoso
  • November 29, 2023

Have you added the new Arc to your existing system? If you can’t see your other speakers you may have created a second one. 


Mr. T
  • November 29, 2023

If the two Sonos One SLs are in a stereo pair, remove the stereo pair in the app then try adding as surrounds again.


  • Author
  • Contributor I
  • December 3, 2023

Nik9669a: yes my new arc added to existing system but it was hard so hard to add it, when i add it, i lost my sub too. I deleted it for created it again and that working. 


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  • Senior Virtuoso
  • December 3, 2023

Sometimes, connecting speakers with an Ethernet cable helps during setup. You should then be ok disconnecting the cable once the speakers are set up.