apple tv + hue sync + arc

  • 4 January 2023
  • 3 replies
  • 857 views
J

I have an LG 75up707PUD, newest Apple TV, hue sync. 
I am trying to get the best sound. I see I need to go to Audio format on the Apple TV and go under immersive audio but I don’t see that option. 
When I read the apple articles it mentions connecting the Apple TV directly to the soundbar, but that is not an option with the arc. 
 

Maybe this is an apple issue and I need to talk to them. It just seems like they are telling me that is because of the lack of soundbar pass through. 
 

Apple 4k TV -> hue sync → tv→ Sonos arc 

3 replies

G
Userlevel 7

Is the TV equipped with eARC? This is usually required to get Dolby Atmos audio from the Apple TV 4K.

Also be sure to set the TV to these settings:

HDMI Input Audio Format: Bitstream

Digital Sound Output: Pass Through

eARC Support: On

"Receive with simplicity everything that happens to you." - Rashi
J

Thank you. I read the other posts and just set it all up like that. I am not sure if all the cables are the highest quality needed as that something mentioned  on the Apple forums. That is the only thing I can think of after switching the above. 
 

 

G
Userlevel 7

Be sure to use the HDMI cable that came with the Arc.

The Hue Sync could also be causing the problem. If you remove it from the setup, does it make a difference?

Is your TV equipped with eARC?

"Receive with simplicity everything that happens to you." - Rashi

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