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Trending Lyricist I
July 2, 2024
Question

apple tv 4k + sonos arc + samsung serif

Hi, I have the samsung serif 2019 and an 4k apple tv with sonos arc, the sound bar is connected to the tv by HDMI arc port, the apple tv is connected to HDMI 2 port, the problem is my apple tv 4k is not playing dolby atmos content just playing 5.1 surround, I checked the apple tv setting it just shows me 5.1 surround sound not dolby atmos 

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30 replies

Trending Lyricist I
July 3, 2024

No Just Auto without atmos :(

Trending Lyricist I
July 4, 2024

?

 

Prodigy III
July 4, 2024

One thing you didn’t answer about the Apple TV settings. I said: 

“In Audio Format, go to Change Format and select Off.

This should then give you the option Immersive Audio, where you can set Dolby Atmos to On.”

Were you actually presented with the option set Dolby Atmos to ‘On’?

Trending Lyricist I
July 4, 2024

Its just auto there is no immersive audio it’s not showing 

Prodigy III
July 4, 2024

I just found the answer on Apple’s site.

For Dolby Atmos, your Apple TV 4K needs to be plugged into a TV with an HDMI eARC port - unfortunately an HDMI ARC port will not cope with the bandwidth required for the sort of Dolby Atmos used by Apple TV. 

So what you are getting from your Chromecast must be a lower bandwidth Dolby Atmos, which your HDMI ARC port can cope with. 

Sorry it’s not better news but after all that, you can’t have Dolby Atmos on the 2019 Serif...

 

Trending Lyricist I
July 4, 2024

Ok thanks for helping 

Trending Lyricist I
July 4, 2024

Do you have any other solution like for example a receiver or dongle or anything else 

Prodigy III
July 4, 2024

Do you have any other solution like for example a receiver or dongle or anything else 

If you want to use something other than the Apple TV for Atmos, as you only have HDMI-ARC, you’ll need a player/dongle that uses Dolby Digital Plus for its Dolby Atmos, according to this article.

https://support.sonos.com/en-gb/article/listen-to-dolby-atmos-on-sonos

I think the latest Fire Sticks use Dolby TrueHD for its Atmos, so that isn’t going to work either. Not sure about the Roku stick.

But you said Chromecast and your TV’s built-in apps give you Atmos - so why not just use those? Unless I am misunderstanding your question. 

Trending Lyricist I
July 4, 2024

Yup that’s right I can use the built in apps or chrome cast  but I prefer using apple tv because of Apple ecosystem 

Prodigy III
July 4, 2024

I know what you mean. I wouldn’t want to not be using my Apple TV for overall experience. At some point you’d need to get a new TV unfortunately to get Dolby Atmos from it on your Arc…