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Question

appairage impossible du sub4

  • September 27, 2026
  • 2 replies
  • 10 views

J’ai acheté un ensemble arc ultra et le caisson sub 4 et pas moyen d’appairer les deux! Que faire? Quelqu’un a-t-il déjà eu ce problème et si oui comment a-t-il été résolu???

merci d’avance pour vos réponses 

2 replies

Pools-3015
Forum|alt.badge.img+17
  • Prodigy I
  • September 27, 2026

Translation:

I bought an Arc Ultra set and the Sub 4, but I can't get the two to pair! What should I do? Has anyone else had this problem, and if so, how was it resolved?Thanks in advance for your replies.

Can you tell us about your network/router?

Do you have good signal where the Arc Ultra and Sub are situated?

How far is the Sub from the Ultra?

Have you performed the steps found here:

https://support.sonos.com/en-us/article/set-up-your-sonos-sub

 


106rallye
Forum|alt.badge.img+18
  • September 27, 2026

Is wifi turned on on the Arc Ultra?