anyone having issues with products in a group cutting out? can play sound when separate but not in a group

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When a few products are grouped all is fine all is well then a product cuts out but shows it’s playing. I remove it from the group and play and it’s ok but when regrouped no sound can be played. It’s quite frustrating and I’m really considering selling the sonos and getting another system. Too many issues.

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Ken_GriffithsAnswer

I’m not seeing the issue, whislt running all out products at Homd on a WiFi-6AX mesh setup. Maybe check your device SNR connection levels, if you’re running all on WiFi - see this link…

https://support.sonos.com/en-us/article/understanding-the-network-details-section-in-the-sonos-app

Also try a different, Band, or Channel, or perhaps try SonosNet on a fixed, least-used non-overlapping channel (if not using already). Also ensure the wired ‘root bridge’ device is positioned at least one metre away from the router or other WAP.

Ken_GriffithsAnswer

I’m not seeing the issue, whislt running all out products at Homd on a WiFi-6AX mesh setup. Maybe check your device SNR connection levels, if you’re running all on WiFi - see this link…

https://support.sonos.com/en-us/article/understanding-the-network-details-section-in-the-sonos-app

Also try a different, Band, or Channel, or perhaps try SonosNet on a fixed, least-used non-overlapping channel (if not using already). Also ensure the wired ‘root bridge’ device is positioned at least one metre away from the router or other WAP.

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