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Larry Cronin
Contributor I
January 18, 2019

Xfinity XR11 remote keeps losing connection to Sonos Beam

  • January 18, 2019
  • 1 reply
  • 786 views
Hello,

I have an older Sony TV KDL-52WL135 connected to the Beam using the opt port. I have setup the Xfinity XR11 remote using both the Sonos controller app and using the Xfinity remote control setup through the cable box. The controller will work for a bit but once I shut off the TV when I turn it back on I cannot control the volume on the Beam, I can still control the volume using the Sonos app. If I unplug the Beam and plug it back in the Xfinity remote controls the volume again.

Any thoughts?

Thanks

Larry C
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    1 reply

    Larry CroninAuthor
    Contributor I
    January 18, 2019
    I forgot to add that I am using two Play 1 for surround sound with this Beam

    Larry C
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