Xfinity XR11 remote keeps losing connection to Sonos Beam

  • 18 January 2019
  • 1 reply
  • 745 views

Hello,

I have an older Sony TV KDL-52WL135 connected to the Beam using the opt port. I have setup the Xfinity XR11 remote using both the Sonos controller app and using the Xfinity remote control setup through the cable box. The controller will work for a bit but once I shut off the TV when I turn it back on I cannot control the volume on the Beam, I can still control the volume using the Sonos app. If I unplug the Beam and plug it back in the Xfinity remote controls the volume again.

Any thoughts?

Thanks

Larry C

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1 reply

I forgot to add that I am using two Play 1 for surround sound with this Beam

Larry C