You’d better return it. When switching from TV-speakers to any HDMI-CEC controlled speaker (not only Sonos as I understand it) the numbers representing volume disappear.

Just curious, but why is this so important to you? It is nice to get confirmation on what you hear, but your ears tell you if the Beam is loud enough or not. Why do you expressly need the numbers?

It’s very simple, not every channel from every device comes in at the same volume. Especially if I watch youtube on my LG TV. That comes in MUCH louder! So in short, if I jump around from the Verizon box to youtube, I won’t rupture my eardrums by lowering the volume ahead of time. My volume indicator on the tv let’s me know I’m on volume setting 2 instead of 10 when I switch over. AND, when I watch certain sports like NASCAR on the Verizon box, I have to turn it up to 30 to get decent sound. So if I’m done watching that, I can make sure it’s turned down so no one has to die if they decide to watch something on Netflix.

As @106rallye suggests, this is a function of the way the TV set has been programmed, and has nothing to do with Sonos in particular. 

I agree, you should return BEAM and try another manufacturer’s product. Be prepared to return a LOT of product while searching for this feature.

I’m not familiar with them, but the LG sound bars might be your best bet at achieving this interaction.

@robkoz,
Yes, there’s no issue to return a device under any stated T&C’s at the point of sale etc. - but it’s the TV’s HDMI-CEC feature no doubt though in this case. We have different brands of TV in our Home and they all work similarly (not the same), with a ‘+’/‘-‘ display of some sort, or another over the CEC protocol.

I just press ‘volume-up’ if the audio is not loud enough and ‘volume-down’ if it’s too loud.‍♂️

I prefer to go with how it sounds anyway, rather than a value on screen. Although I will just mention the Sonos App volume control does show a numerical value for the TV volume if it’s that important and you wish to know it’s audio level.

Also just to add …I have submitted a feature request to Sonos to kindly ask them to perhaps include an instruction in their SVC assistant to be able to ask for the volume level of a room, but that’s clearly a case of waiting to see if it might get implemented. NB: it’s also currently possible to set a volume via the voice assistants using a percentage value.

HTH.

I replied to a previous member why a sound value was important. If volume input from all sources was equal I wouldn’t care. But it’s not hence the reason for a volume indicator.

I would think varying output amongst sources would make the numbers even more useless than if all sources were equal.  Me, I know my cable needs to be two clicks below my Fire TV.  I even programmed it into my Harmony remote.

Either way, the indicator is a function of the TV OS.  My bedroom Toshiba with Sonos has a numerical readout, my living room Samsung/Sonos does not, just a +/-.

My experience is based on two Samsung TV’s. Both lose the numbers when my Beam is connected.