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Contributor I
December 6, 2024
Answered

When setup new home theater my speaker are all in different systems.

  • December 6, 2024
  • 19 replies
  • 560 views

I purchased a Sonos Beam and Era 100 speaker combo as well as a Sonos Mini Sub.  I did the initial setup for each speaker through the app but now the app put the Beam under Living room system 1, the Mini Sub under Living room system 2, and the two Era speakers under Living room system 3.  They are not working together when I watch a movie.  How do I combine the 3 Living room systems so they all work together?

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Best answer by Mr. T

Not sure how each speaker was put in a separate system. When I contacted Sonos support via phone the women said, “How did you do that? I’ve never seen that before.”  In any case the only way to get all the systems to one was doing a factory reset on the Era 100 speakers then adding them to the Beam system.  Then doing a factory reset on the Mini Sub and adding it to the Beam system. 

The initial setup seemed pretty straight forward, til it wasn’t. Very much a headache. I have only had my new Sonos speakers for one day, but so far the jury is still out on whether I want to keep them or not. There’s gotta be better and easier to use surround sound systems out there.

Thanks everyone for the help.
 

 

But you could previously see all 3 ‘systems’ in the app at the same time?

19 replies

Airgetlam
December 6, 2024

You’d need to use the ‘add a surround’ or ‘add a Sub’ button in the Sonos controller for the Beam’s room. 

Bruce
Senior Virtuoso
December 6, 2024

If you’ve only got one speaker in each of three systems, you used Create New System instead of Add to Existing System. If so, you’ll need to factory reset the relevant speakers and then be sure to Add to Existing System. Then Add Surrounds per Bruce’s post above. 

Mr. T
December 6, 2024

I suspect Living room 2 may contain an Era 100 and the sub Mini as you cannot assign a sub to a room on its own.

In that case you will have to remove the Sub Mini from Living room 2. The app will give you option to move it to Living room 1 when you select remove sub. You will then be able to add surrounds to the Beam under the Beam’s room settings.

Mr. T
December 6, 2024

If you’ve only got one speaker in each of three systems, you used Create New System instead of Add to Existing System. If so, you’ll need to factory reset the relevant speakers and then be sure to Add to Existing System. Then Add Surrounds per Bruce’s post above. 

They are all under the same system. If they were 3 separate systems, they would all be called ‘Living Room’, Therefore, factory reset should not be required for any device, only changing configuration using the options available in the app.

Airgetlam
December 6, 2024

I was unaware you could set up a sub of any kind as its own ‘room’, I thought it needed to be ‘bonded’ to another Sonos device. 

Bruce
Mr. T
December 6, 2024

I was unaware you could set up a sub of any kind as its own ‘room’, I thought it needed to be ‘bonded’ to another Sonos device. 

I don’t believe you can, that’s why I think it must be bonded with one of the Era 100s

Contributor I
December 8, 2024

Not sure how each speaker was put in a separate system. When I contacted Sonos support via phone the women said, “How did you do that? I’ve never seen that before.”  In any case the only way to get all the systems to one was doing a factory reset on the Era 100 speakers then adding them to the Beam system.  Then doing a factory reset on the Mini Sub and adding it to the Beam system. 

The initial setup seemed pretty straight forward, til it wasn’t. Very much a headache. I have only had my new Sonos speakers for one day, but so far the jury is still out on whether I want to keep them or not. There’s gotta be better and easier to use surround sound systems out there.

Thanks everyone for the help.
 

 

Mr. T
Mr. TAnswer
December 8, 2024

Not sure how each speaker was put in a separate system. When I contacted Sonos support via phone the women said, “How did you do that? I’ve never seen that before.”  In any case the only way to get all the systems to one was doing a factory reset on the Era 100 speakers then adding them to the Beam system.  Then doing a factory reset on the Mini Sub and adding it to the Beam system. 

The initial setup seemed pretty straight forward, til it wasn’t. Very much a headache. I have only had my new Sonos speakers for one day, but so far the jury is still out on whether I want to keep them or not. There’s gotta be better and easier to use surround sound systems out there.

Thanks everyone for the help.
 

 

But you could previously see all 3 ‘systems’ in the app at the same time?

Senior Virtuoso
December 8, 2024

Not sure how each speaker was put in a separate system. When I contacted Sonos support via phone the women said, “How did you do that? I’ve never seen that before.”  In any case the only way to get all the systems to one was doing a factory reset on the Era 100 speakers then adding them to the Beam system.  Then doing a factory reset on the Mini Sub and adding it to the Beam system. 

The initial setup seemed pretty straight forward, til it wasn’t. Very much a headache. I have only had my new Sonos speakers for one day, but so far the jury is still out on whether I want to keep them or not. There’s gotta be better and easier to use surround sound systems out there.

Thanks everyone for the help.
 

 

Glad you have it sorted, ​@ATLOffroad. Now that it’s set up, there shouldn’t need to be any more configuring.

That said, Sonos speakers are very flexible in terms of configuration. You could decide in a year or so that you want to remove the surrounds and deploy them as a stereo pair in another room. Sonos lets you do that - you’re not forced to stick to your home theatre setup just because you initially set it up that way. 
Longer-term users are still baffled by how you managed your initial set up with three separate systems, but let’s not dwell on that. Hope you enjoy your system! 

Contributor I
December 9, 2024

Not sure how each speaker was put in a separate system. When I contacted Sonos support via phone the women said, “How did you do that? I’ve never seen that before.”  In any case the only way to get all the systems to one was doing a factory reset on the Era 100 speakers then adding them to the Beam system.  Then doing a factory reset on the Mini Sub and adding it to the Beam system. 

The initial setup seemed pretty straight forward, til it wasn’t. Very much a headache. I have only had my new Sonos speakers for one day, but so far the jury is still out on whether I want to keep them or not. There’s gotta be better and easier to use surround sound systems out there.

Thanks everyone for the help.
 

 

But you could previously see all 3 ‘systems’ in the app at the same time?

Yeah it was weird.  System 1 was the Beam. System 2 was the Mini Sub, and System 3 were the Era speakers.  I could switch to each system and play music but couldn’t use all the speakers at once like I wanted.