Contributor I

volume number not showing on Samsung Frame

6 replies
895 views

I have the Samsung theframe tv and I used to see the volume control number where I am at. When I added Sonus arc to the system I no longer see the volume number and now I just have to rely on the sound I hear to control the volume. How do set it up so that I will see the volume control number again.

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controlav

Lead Maestro

You don’t. Some TVs will show that number, and some will not.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

buzz

Grand Maestro

SAMSUNG’s can be obstinate when communicating with other equipment. I suggest that you disconnect all HDMI inputs to the TV and power down TV and ARC for at least two minutes. Power up the TV and ARC before connecting only the HDMI cable between TV and ARC. Give them a couple minutes to share details. Make sure that the TV’s Anylink option is enabled. Now you can connect other HDMI cables, if any.

Maybe, the TV will now cooperate with ARC and display Volume levels. SONOS does report these levels via CEC, but TV’s can ignore the report.

R

Rhonny

Prodigy III

I have the Samsung theframe tv and I used to see the volume control number where I am at. When I added Sonus arc to the system I no longer see the volume number and now I just have to rely on the sound I hear to control the volume. How do set it up so that I will see the volume control number again.

My Samsung doesn’t show the volume on the Arc. The only way to know is on the Sonos app. You can’t force it on screen when the Arc is the Receiver from a Samsung.

Airgetlam

That information is a choice made by the TV’s UI, as suggested by @buzz . While Sonos reports this data via CEC (HDMI-ARC), the TV makes the choice as to whether display it. It isn’t an overlay created by Sonos.

Bruce

106rallye

To me the reliance on numbers when setting volume seems very strange, especially since different) content (stereo or surround) or different broadcasters will need different numbers for the same volume. This makes the volume numbers just seem objective, while they are not. The background knowledge in your home can also vary.

As you say “I just have to rely on the sound I hear to control the volume”, I would say that is just what your ears are meant to do.

R

Rhonny

Prodigy III

To me the reliance on numbers when setting volume seems very strange, especially since different) content (stereo or surround) or different broadcasters will need different numbers for the same volume. This makes the volume numbers just seem objective, while they are not. The background knowledge in your home can also vary.

As you say “I just have to rely on the sound I hear to control the volume”, I would say that is just what your ears are meant to do.

Yes, THIS.

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