Contributor III

Volume from TV on Playbar is low

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I just bought a Playbar and have set it up with two Play1s (no sub). I've connected it to the TV and have it up and running. When I play something from Spotify the sound would blow you out of the room however when you play from the TV the sound isn't as good at all. In fact I'd go as far as to say that the volume from the TV is probably louder.

I've a Samsung H6400.

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Airgetlam

Well, then, you may want to submit a system diagnostic, and post the number here, for the folks at Sonos to look at.

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Bruce

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schlumpf76

Contributor I

mine doesn't have a fixed/variable setting 😞

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Airgetlam

Then it is likely locked to "Fixed" then. Which is good. Not sure why you would ever want that output to be adjustable. Kind of like a tape out on a receiver. Why would you want that to be adjustable? Isn't it the responsibility of the device at the other end to modulate volume in some manner?

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Bruce

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Valderdave

Contributor I

I just bought a Playbar and have set it up with two Play1s (no sub). I've connected it to the TV and have it up and running. When I play something from Spotify the sound would blow you out of the room however when you play from the TV the sound isn't as good at all. In fact I'd go as far as to say that the volume from the TV is probably louder.

I've a Samsung H6400.

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Valderdave

Contributor I

I set a new system up yesterday with a sub and had the same problem. I reran the Trueplay going to the far extents of the room - I also made changed the HDMI connection from the skybox to the TV - I did have it in the ARC connection. Not sure why but it is much better since.

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