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Darthcastis
Contributor I
January 25, 2018

Vizio remote

My vizio remote would work flawlessly for turning the volume up and down and after the latest update it no longer Changes the volume but will still mute it. I tried reconnecting the remote and the volume control still doesn’t work. Anyone have any suggestions?
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3 replies

Keith N
Keith N
Sonos Staff
January 25, 2018
Hello there, Darthcastis. Thanks for posting and welcome to the Community. Where in the Remote Pairing process do you run into trouble? Does it "time out" looking for the volume button presses? If so what is the make and model of your TV?

Thanks for clarifying!
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
DarthcastisAuthor
Contributor I
January 26, 2018
Thanks for the reply, it is paired to the system, just wasn’t working. Oddly enough it started working today at lunch not sure the reason.
    Keith N
    Keith N
    Sonos Staff
    January 26, 2018
    Glad to hear it's working. If you run into another issue, please do not hesitate to reach out!
    Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
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