Skip to main content
Prominent Collaborator I
September 8, 2022

Update 14.16

Where is it?

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    24 replies

    Headliner I
    September 20, 2022

    14.16 firmware and hardware update today. Let's hear your complaints!

    JeroenVRAuthor
    Prominent Collaborator I
    September 20, 2022

    14.16 firmware and hardware update today. Let's hear your complaints!

    😂😂

    Headliner I
    September 20, 2022

    14.16 firmware and hardware update today. Let's hear your complaints!

    After update my system did need to reconfigure the  arc+sub+surrounds. And re-run Trueplay as if for first time. Am leaving Trueplay "on” for now.

    KurtCanada
    Contributor I
    September 20, 2022

    14.16 firmware and hardware update today. Let's hear your complaints!

    After update my system did need to reconfigure the  arc+sub+surrounds. And re-run Trueplay as if for first time. Am leaving Trueplay "on” for now.

    Well this is a good sign if they are making you run TruePlay again. 

    KurtCanada
    Contributor I
    September 20, 2022

    14.16 firmware and hardware update today. Let's hear your complaints!

    After update my system did need to reconfigure the  arc+sub+surrounds. And re-run Trueplay as if for first time. Am leaving Trueplay "on” for now.

    Well this is a good sign if they are making you run TruePlay again. 

    Anything you can tell me about the sound GC3? I’m not at home and unable to see for myself. I run an arc + 2 subs + 2 one’s.

    Lyricist I
    September 21, 2022

    It appears the iPhone 14 Pro is not compatible with Truplay. Tried to run it and got the following:

     

    Airgetlam
    September 21, 2022

    The iPhone 14 is not yet on the list of valid devices for TruePlay. It’s too new. Generally, although not always, it takes several months for Sonos to catch up. Normally, I’d point you to an FAQ, but it looks like the iPhone 14 is so new, they haven’t yet updated the FAQ to indicate the release of the new iPhones. 

    Bruce
    Lyricist I
    September 22, 2022

    14.16 firmware and hardware update today. Let's hear your complaints!

    After update my system did need to reconfigure the  arc+sub+surrounds. And re-run Trueplay as if for first time. Am leaving Trueplay "on” for now.

    After updating to 14.16, my entire system disappeared with the exception of 2x Roam and 1x Move. It looks like I have to completely reset all the rooms. Or is there another way?

    Mr. T
    September 22, 2022

    14.16 firmware and hardware update today. Let's hear your complaints!

    After update my system did need to reconfigure the  arc+sub+surrounds. And re-run Trueplay as if for first time. Am leaving Trueplay "on” for now.

    After updating to 14.16, my entire system disappeared with the exception of 2x Roam and 1x Move. It looks like I have to completely reset all the rooms. Or is there another way?

    During any firmware update to the speakers, the speakers reboot as part of the process. This can cause strain on the router as they all attempt to reconnect, leading to speakers being missing in the app if the process doesn’t go smoothly. A further reboot of the missing speakers should be enough to resolve it.

    Lyricist I
    September 22, 2022

    14.16 firmware and hardware update today. Let's hear your complaints!

    After update my system did need to reconfigure the  arc+sub+surrounds. And re-run Trueplay as if for first time. Am leaving Trueplay "on” for now.

    After updating to 14.16, my entire system disappeared with the exception of 2x Roam and 1x Move. It looks like I have to completely reset all the rooms. Or is there another way?

    During any firmware update to the speakers, the speakers reboot as part of the process. This can cause strain on the router as they all attempt to reconnect, leading to speakers being missing in the app if the process doesn’t go smoothly. A further reboot of the missing speakers should be enough to resolve it.

    Seems to be an error 1101 – but have already tried to reboot my router. I will try other solutions. Unfortunately, booting the missing sonos device does not solve anything either – and there are quite a few devices ...